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sales member relations specialist resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Motivated Sales Professional/Customer Relations specialist seeking CSM/Expansion Account Manager/Business Development Representative position to grow and thrive within.

Skills
  • Excellent communications skills
  • Team player and consistent leader
  • Ability to work cooperatively in team environments, excellent collaboration skills
  • Great teacher, Adaptive Learner
  • Reliable and efficient problem finder and solver
  • Diverse Tools Experience
  • Strong Interpersonal Skills
  • Social perceptiveness
  • Ability to prioritize and complete multiple tasks, independently and with little or no supervision
  • Relationship building and management
Education
Kent-Meridian High School Kent, WA Expected in 2011 High School Diploma : - GPA :
Work History
Cline Davis & Mann, Inc. - Enterprise Business Development
, , [REMOTE] 07/2022 - 02/2023
  • Achieved Enterprise Meeting target 3 months in a row, and maintained company average meeting booked in a remote first company.
  • Covered NAMER territory
  • Attended trade shows to generate opportunities for AEs
  • Used Outreach, SalesNav, Salesforce, LeadIQ, Demandbase to handle current portfolio and prospective leads.
  • Scaled Fortune 500 companies to book meetings/product demos
  • Focus on Technical/ITSM/Incident Response leadership
  • Maintained updated records in Salesforce to meet requirements of sales team and GDPR regulations.
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Curated sales training for other BDR reps
DataSphere Technologies Inc. - Business Development Representative
, , [Hybrid] 11/2021 - 07/2022
  • Sourced $30,000 in Annual revenue closed with additional $150,000 in prospective revenue set to close in Q3/Q4
  • Sourced, Prospected, Called, and Sequenced High Ranking Titles including CIO, CTO, SVP, VP, Senior Director consistently
  • Completed Vista Equity Partners Value Selling Bootcamp 2022
  • Passed Vista Equity Partners CCAT (Criteria Cognitive Aptitude Test)
  • Built and managed accurate sales pipeline within 4,000 accounts across NAMER and LATAM to maintain high volume of both activity and productivity.
  • Developed advanced industry understanding of products and services to react to customer objections, competitive questions and other FAQs.
  • Employed consultative value selling to assess customer needs and business challenges.
  • Collaborated with 200+ person team to increase brand awareness and generate leads.
Red Robin Gourmet Burgers - Sales/Member Relations Specialist
, , 10/2018 - 03/2020
  • $165K in annual sales, contributing to over 33% of team total.
  • Surpassed performance goals by approaching all interactions with resourcefulness, organization and customer-centric solutions.
  • Delivered superior client services, fostering strong rapport, retention and satisfaction with Major Tech Companies (Microsoft/Apple/Oracle/Boeing/..)
  • Assisted in training new employees and participated in cross-training with other departments.
  • Retained accounts by addressing potential cancellations and offering catered solutions to maintain account status.
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
Company Name - Account Executive
, , 03/2018 - 10/2018
  • Marketed and sold solutions and services to stakeholders across multiple levels of companies through full cycle sales process
  • Conducted full product demos and closed revenue by gap selling
  • Secured over $18,000 in ARR bookings via Multi-State Franchise deal
Company Name - Assistant Kitchen Manager/Training Lead
, , 03/2013 - 07/2018
  • Began as a dishwasher and ascended thru the ranks to Assistant Kitchen Manager. Responsibilities included recruiting, selecting, hiring, orienting, training, scheduling. Trained 30 + staff
  • Golden Fry award winner

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Resume Overview

School Attended

  • Kent-Meridian High School

Job Titles Held:

  • Enterprise Business Development
  • Business Development Representative
  • Sales/Member Relations Specialist
  • Account Executive
  • Assistant Kitchen Manager/Training Lead

Degrees

  • High School Diploma

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