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sales marketing representative resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Project Planning and Cost/Risk Analysis Sales Coordination Account/Inventory Management Focus on Customer Satisfaction and Creative Solutions OP Systems Skills: Microsoft Office: Excel, Word, PowerPoint, Publisher; SAP-Mech 270, CRM, UniPoint, SharePoint, E21.
Accomplishments
Experience
01/2011 to Present Sales & Marketing Representative Albertsons Companies | Palm Springs, CA,
  • Responsible for providing technical sales expertise, quoting, and account maintenance in support of a sales territory serving the Aerospace, Military, Industrial, and Medical /Dental Industries.
  • Reviewing and analyzing customer drawings, determining customer requirements and providing quick and efficient quote response.
  • Focus on analyzing sales trends and projected sales forecasts and providing executive management and regional sales teams with detailed status and sales reports.
  • Reviewing, analyzing, and renewing customer Long Term Agreements as well as customizing Supply Chain Solutions to suit individual customer needs.
  • Working with executive management and multiple departments to come up with creative solutions to guarantee customer requirements are met.
  • Recognize non-conformances/rejections and create preventative and corrective actions for quick resolution.
  • Accomplishments Member of ERP Implementation team.
  • Consistently collaborate with Project Manager and team members to test software and write training/process documents for future implementation of new software program.
  • Facilitate company- wide training on new processes.
  • Gained knowledge and exposure to SAAS.
  • Progressive and consistent advancement within the company.
  • Promoted from Contract Account Coordinator to Customer Service Lead, to Customer Service Supervisor to Sales and Marketing Representative.
  • Participated in company Kaizen events to improve systems and processes in order to optimize efficiency and performance.
  • All accounts met or exceeded sales goals, including growth of 22.5% in 2014 while maintaining 100% on-time delivery and quality metrics.
  • Developed successful onboard processes for new employees including executing trainings on all processes and workflow.
  • Implemented dynamic cross-departmental training program for new-hires.
  • Successfully completed multiple off-site leadership training programs through Washington State Employers.
  • Completed Karrass Negotiating Training in 2015.
01/2009 to 01/2011 Production Manager Fraser | Brooklyn Center, MN,
  • Responsible for the management of production schedules for all seasonal production orders for an organic baby and kids' clothing company.
  • Daily communication with multiple international factories to ensure on-time delivery of product to meet production schedule requirements.
  • Negotiating cost and delivery while evaluating cost structures for current and upcoming Jessica Claire productions compile findings for financial analysis statements .Assisted in the development and set up of seasonal product lines.
  • Responsible for sample cataloguing, storage and maintenance.
  • Register monthly accounts payable and accounts receivable for accounting department needs.
  • Partnered closely with the creative design team and wholesale team to improve processes and delivery schedules.
  • Direct communication with the technical design team to ensure deadlines are met within targeted time frame.
  • Acted as a company representative at national trade-shows.
  • Account management and maintenance for multiple national and international clients.
  • Accomplishments Successfully managed largest customer account in company history.
  • Promoted from Sales Associate to Production Manager.
  • Implemented new planning requirements and factory qualifying standards.
  • Collaborated with the operations team to utilize and expand on existing inventory processes and identify process improvement opportunities.
01/2001 to 01/2009 Manager Broadway Joe's Espresso | City, STATE,
  • Worked independently in a busy 2-window drive-thru espresso stand.
  • Responsible for the opening/closing of the stand,.
  • cleaning, bookkeeping, scheduling, bank deposits, and inventory/delivery of stock.
  • Headed up potential candidate interviews,.
  • conducted appropriate training, orchestrated job evaluations and performance reports for existing employees.
  • Held weekly/bi-.
  • weekly meetings with business owner to strategize new business practices and continuous improvement.
Education
Expected in 2011 Associate of Arts and Sciences | Bellevue College, Bellevue, WA GPA:
Professional Affiliations
Business professional utilizing over ten years of sales, marketing, customer service, and inventory management knowledge. Strong interpersonal and communication skills, with a high attention to detail. Works well under pressure with the ability to work independently or within a team environment. Quick and thorough learner who thrives on a challenge. Flexible and responsive to a fast paced environment.
Skills
Account management, accounting, accounts payable, accounts receivable, bookkeeping, bi, business owner, closing, continuous improvement, creative design, CRM, clients, Customer Satisfaction, Customer Service, Customer Service, delivery, ERP, executive management, financial analysis, Focus, frame, inventory, Inventory Management, leadership training, Marketing, meetings, Excel, Microsoft Office, PowerPoint, Publisher, SharePoint, window, Word, Negotiating, processes, process improvement, improve processes, Production Manager, Project Planning, quality, quick, Risk Analysis, Sales, sales reports, SAP, scheduling, test software, Supervisor, Supply Chain, technical sales, trade-shows, workflow

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Resume Overview

School Attended

  • Bellevue College

Job Titles Held:

  • Sales & Marketing Representative
  • Production Manager
  • Manager

Degrees

  • Associate of Arts and Sciences

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