Sales & Marketing Director Resume Example Spearfish Canyon Lodge

SALES & MARKETING DIRECTOR

Professional Summary

Focused Sales Manager with proven record of reaching sales objectives, exceeding service standards and outpacing performance goals. Sales and customer service background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Skills

Adapt to diverse groups
Loss prevention
Multi-tasking strength
Product promotions
Upselling
Social perceptiveness
Cash Handling
Professional demeanor
Excellent people skills
Contract preparation

Dedicated to my team
Dining area maintenance
Sales expertise
Client Service
Product and service sales
Point of sale knowledge
Exceptional customer service
Problem-solving skills
Relationship building
Motivated to help others

Work History

Sales & Marketing Director, 12/2018 to Current
Spearfish Canyon Lodge – Lead, SD

Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
Generated client retention by attending trade shows and events.
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Supervised onsite team of 7 or more, including caterers, audio-visual technicians, and facility management team.
Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Recommended workflow improvements, resulting in successful events for guests.
Coordinated schedules and timelines for all events.
Accurately calculated and processed expenses during and after events.
Selected and ordered décor and event materials.
Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Planned large-scale events such as weddings, conferences, holiday parties, family reunions, and meetings.
Attended bridal industry events to promote services and build relationships with prospective vendors.
Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Organized, coordinated and deployed all events while focusing on delivering superior customer service.
Managed event logistics and operations, including support staff, vendor services and volunteers.

Clubhouse Manager, 02/2018 to 11/2019
Belle Fourche Country Club – Belle Fourche, SD

Directed training and retraining of employees to boost performance and enhance business results.
Conducted forecasting to determine possible changes and issues for supply chain business.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Greeted and welcomed new members, establishing and updating memberships to Belle Fourche Country Club programs.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Entered data into the GolfNow system, implementing tight safeguards to secure financial and personal information.
Ordered and inventoried kitchen and bar supplies.
Assisted in organizing and working large scale tournaments.
Produced regular budget and house reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.

Home Visitor, 03/2017 to 02/2018
TREC Badlands Headstart – Buffalo, SD

Detailed program operations and participant activities with comprehensive recordkeeping.
Worked with clients and their children to improve life skills and maximize benefits of programs.
Collaborated on program operations with my site director, including offering feedback from participants and improvement recommendations.
Educated potential participants on available services and processes to engage in program.
Provided ongoing case monitoring and evaluation to formulate and update care plans.
Coordinated resources and program referrals to support family needs.
Helped to educate parents and assisted with educational planning and decision making for children.
Implemented programs to meet social and emotional needs of over 12 clients.
Recruited families and built positive relationships with parents in order to support parenting roles.
Conducted psychosocial assessments of clients through conversation and testing.
Maintained records of client care by documenting visits and interviews and preparing reports of evaluations and observations.
Conducted 12 home visits a week to assess conditions.
Engaged families and clients in skill-building activities to enhance family dynamics and client's quality of life.
Maintained current assessments of families and children and prepared daily portfolios.
Prepared monthly calendars with educational needs and activities.

Education

High School Diploma: 05/2007
Belle Fourche High School - Belle Fourche, SD

Bachelor of Science: Elementary & Special Education, 12/2012
Black Hills State University - Spearfish, SD

Resume Overview

Companies Worked For:

Spearfish Canyon Lodge
Belle Fourche Country Club
TREC Badlands Headstart

School Attended

Belle Fourche High School
Black Hills State University

Job Titles Held:

Sales & Marketing Director
Clubhouse Manager
Home Visitor

Degrees

High School Diploma : 05/2007
Bachelor of Science : Elementary & Special Education , 12/2012

Sales & Marketing Director Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes