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sales manager general sales manager resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Accomplished Sales Manager with a Proven Track Record, good name for myself and a long length of time at each dealership to prove it. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Neat, precise & strive to be better than I was yesterday consistently. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Skills
  • Business Development
  • Product Sales
  • Business Analysis
  • Inventory
  • Budget
  • Advertising
  • Marketing
  • Sales
  • F&I Product Sales
  • Lender Relations
  • Operation Management
  • Dealertrack DMS
  • Dealersocket Inventory+
  • Manheim
  • Ove
  • Vinsolutions
  • V-Auto
  • Sales Quota Management
  • Staff Training and Development
  • Time Management
  • Problem-Solving
  • Persuasive Negotiations
  • Detail-Oriented
  • Profitability Improvement
  • Goal Attainment
Education and Training
Ocean County College Toms River, NJ Expected in 01/2011 Associate of Arts : Business - GPA :
Experience
Tsi Incorporated - Sales Manager /General Sales Manager
Houston, TX, 11/2021 - 12/2022
  • Oversee all dealership operations.
  • Desk and T/O deals.
  • Work with lenders to get the best approvals.
  • Hire all management and staff.
  • Manage all inventory pricing to maintain a high lead count.
  • Purchase inventory through auctions and wholesalers.
  • Manage all floorplans and audits.
  • Developed service and sales strategies to improve retention and revenue.
  • Trained employees on duties, policies and procedures.
  • Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
  • Mentored and directed employees by conducting one-on-one meetings with salespeople.
  • Stayed up-to-date on extensive company products and services.
  • Identified weaknesses and implemented sales and business practices training to improve performance.
Tsi Incorporated - Sales Representative /Finance Manager
San Jose, CA, 03/2017 - 11/2021
  • Met incoming customers and provided immediate assistance.
  • Listened to customer needs and preferences to provide accurate advice.
  • Solicited referrals from satisfied clients.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Provided expert product and service information.
  • Maintained up-to-date knowledge of customer buying habits.
  • Consistently exceeded quotas by pursuing and closing sales.
  • Collaborated with prospective customers over phone and email to schedule sales appointments.
  • Grossed over 100k many months in a row, best was 183k during Covid.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
World Subaru - Sales Representative
City, STATE, 01/2013 - 03/2017
  • Accomplished yearly quotes for gross sales of new and used vehicles.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Consistently exceeded quotas by pursuing and closing sales.
  • Managed sales negotiations and financing options.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Answered customer emails and telephone requests for information.
  • Filled out paperwork to register vehicles and complete sales.
  • Showcased vehicle features and took customers on test drives in local area.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
Verizon Wireless - Sales Representative
City, STATE, 08/2008 - 01/2013
  • Cross-sold additional products and services to purchasing customers.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Developed new leads each day at or above quotas.
  • Consulted with customers to resolve service and billing issues.
  • Educated leads about package prices, benefits and terms of purchases.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Top sales consecutively in our region.
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Placed special orders or called other stores to find desired items.
  • Described merchandise and explained use, operation and care.
Additional Information
  • Heavily invested in the Real estate world with Various properties and Yearly Rentals.

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Resume Overview

School Attended

  • Ocean County College

Job Titles Held:

  • Sales Manager /General Sales Manager
  • Sales Representative /Finance Manager
  • Sales Representative
  • Sales Representative

Degrees

  • Associate of Arts

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