sales lead resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Enthusiastic Student Nurse seeking new training opportunities with a strong team. Methodical and hardworking with a strong attention to detail. Eager to specialize in oncology nursing. Positive and upbeat, trained in nursing fundamentals, medical terminology and anatomy. Able to multitask in fast-paced environments and provide emergency response in a level-headed manner. Highly organized and efficient with a service-oriented approach.

  • Retail Management (3 years)
  • Office Experience (3 years)
  • Customer service
  • Retail Management
  • Sales
  • Lead generation
  • Sales promotions
  • POS system expertise
  • Opening and closing procedures
  • Staff training and motivation
  • Tactful conflict resolution
  • Customer care
  • Accurate cash-handling
  • Teaching
02/2018 to Current
Sales Lead The Edge Fitness Clubs Devon, PA,
  • Maintain all functions of customer service and cashiers.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Researched items at other locations to find products requested by shoppers.
  • Processed payments and returned receipts, cash, coin and payment cards to customers.
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
  • Coached other employees in effective customer service and successful selling techniques.
  • Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
  • Cross-trained on Assistant Customer Service Manager's responsibilities to handle additional duties during peak periods.
  • Monitored performance of sales team and implemented improved methods where needed.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
07/2017 to 01/2018
Cashier/Customer Service/Sales Associate North Country Academy Fairfax Station, VA,
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received payments for items and issued receipts.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answered questions and offered product advice.
04/2017 to 07/2017
Stocker/Sales Associate Walmart City, STATE,
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs to identify and recommend optimal selections.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Unloaded and organized deliveries
07/2016 to 04/2017
Daycare Assistant BouldenKiddos’ Kollege City, STATE,
  • Hired on as a teachers assistant and became the teacher as the result of a revolving door of daycare teachers.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Maintained safety and security of up to 11 children to effectively reducing minor mishaps.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Led children in tidying up, handwashing to teach responsibility.
  • Enforced rules to teach manners and maintain safe environment.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Applied patience, expertise and calming techniques to maintain group discipline.
  • Cared for up to 11 children ranging in age from 12 to 24 month.
  • Kept inventory of various items, including toys, art supplies well-organized and well-stocked to meet needs of all children under care.
Education and Training
Expected in 2021
Associate: Nursing
ECPI University - Manassas, VA
Expected in 2016
High school:
C E Ellison High School - Woodbridge, VA

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Resume Overview

School Attended

  • ECPI University
  • C E Ellison High School

Job Titles Held:

  • Sales Lead
  • Cashier/Customer Service/Sales Associate
  • Stocker/Sales Associate
  • Daycare Assistant


  • Associate
  • High school

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