LiveCareer-Resume

sales general service technician resume example with 1+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Responsible Sales Assiciate with experience swiftly and accurately diagnosing, repairing and maintaining vehicles for customers. Dedicated professional with work history completing oil changes, tire rotations, auto parts lubrication and other tasks. Flexible and hardworking with strong knowledge base and positive attitude. Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with 1 years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics. Qualified Service Technician versed in machinery, electronics, and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance. Hardworking General Service Tech skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work. Skilled Sales Associate demonstrates abilities in troubleshooting and fixing problems within all vehicle systems. Adept at working quickly and accurately to repair, replace or refurbish components. Proficient in maintaining records, updating logs and training employees. Proficient Service Technician bringing 1 years of experience and expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards. Great problem-solver with strong background as qualified General Stervice Technician. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs. Focused Master Automotive Technician adept at fixing issues, performing warranty services and improving vehicle operations. Experienced with wide range of vans, SUVs and light-duty trucks. Adept understanding of complex vehicle repair issues. Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering 1+ years in the field and a hardworking, reliable nature. Successful Sales offers talents in customer relations, vehicle inspections and diagnostics. Trained in wide range of repair and maintenance actions. Works smoothly with team members and flexes easily with changing daily assignments. Seasoned General Service committed to working as part of strong team to test, maintain and repair customer cars, trucks, vans and SUVs. Familiar with technical manuals and other documentation. Focused on maximizing customer service through good time management and decision-making abilities. GST with talent for common sense and willingness to learn. Strong knowledge of how a car functions and not messing things up. Communicative and team-oriented with proficiency in softwear. Proven history of fostering high moral to meet team, individual and management objectives. Results-focused Big O professional with strength in speed, efficiency and customer service. Proactive leader with strengths in communication and collaboration. Proficient in leveraging mechanical knowledge and software knowledge to promote high sales. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Motivated professional offering cert n mechanical engineering. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time. Hardworking and reliable GST with strong ability in manual labor and efficiency. Offering educaton, potential and purpose. Highly organized, proactive and punctual with team-oriented mentality. sales with demonstrated command of knowledge. Heavy expert with developed aptitude for customer service and negotiation. Outgoing and friendly with strong motivation for success. Motivated by money student seeking internship in sales pathway to gain hands-on experience. Outgoing and friendly with strong drive to succeed. General service technician student with background in common invoice requests. Strong technical proficiency with work history in Big O. In-depth knowledge of diagnostics coupled with liability and skill abilities.

Skills
  • Punctual and Reliable
  • Verbal and Written Communication
  • Problem and Issue Resolution
  • Safety Procedures Adherence
  • Mechanical Abilities
  • Customer Service
  • Analytical Thinking
  • Regulatory Compliance
  • Service Ticket Accuracy
  • Troubleshooting and Analysis
  • Equipment Inspection
  • Scheduling and Coordination
  • Troubleshooting and Diagnosis
  • Expertise in Installations
  • Documentation and Reporting
  • Hand Tool Expertise
  • Technical Support
  • Heavy Lifting
  • Quality Assurance
  • Component Troubleshooting
  • Rapport Building
  • Equipment Expertise
  • Testing and Analysis
  • Attention to Detail
  • Diagnostics Expertise
  • Installation and Repair
  • Operating Test Equipment
  • Power Tool Mastery
  • Work Area Cleanliness
  • Repair Cost Estimation
  • Wheel Alignment
  • Valid Driver's License
  • Coordination with Service Team
  • Parts Repair and Refurbishment
  • Customer Relations
  • Filter Replacement
  • Dealership and Factory Standards
  • Problem Solving
  • Diagnosis and Repair
  • Problem-Solving
  • Decision Making
  • Safety Policies and Procedures
  • Computerized Diagnostics
  • Work Orders and Documentation
  • Electrical System Maintenance
  • Physical Stamina
  • Air Conditioning Service
  • Emissions Controls
  • Carburetor Overhaul
  • Hardworking and Dedicated
  • Willing to Learn
  • Ignition Wiring
  • Multitasking and Prioritization
  • Engine Tuning and Analysis
  • Vehicle Operation and Assessment
  • Specification Reading
  • Component and System Testing
  • Mechanical Troubleshooting
  • ASE Certified
Experience
11/2021 to Current Sales/General Service Technician Brown & Brown, Inc. | Addison, TX,
  • Changed oil and filters in vehicles daily.
  • Installed batteries, wiper blades and bulbs using appropriate parts.
  • Rotated, installed and repaired tires by diagnosing tire issues and completing requested work.
  • Completed vehicle inspections of brakes, belts and hoses following checklist.
  • Checked fluid levels to fill and replace at appropriate time.
  • Set up and operated mechanical and manual tools and equipment.
  • Followed established safety rules, OSHA guidelines, and company safety policies and procedures.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Removed old oil, replace filters and added correct amount of new oil.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Documented labor time and materials used in company software programs.
  • Calculated estimated repair costs and provided quotes to secure customer approval.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Oversaw service quality and encouraged team members to deliver high-quality service.
  • Monitored shop safety and promoted adherence to required OSHA protocols.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Helped customers achieve even wear on tires with timely rotation and balancing.
  • Performed computerized alignments of diverse vehicles.
  • Assessed tread depth and discussed safety levels with customers.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Hired, mentored and monitored performance of technicians and parts professionals.
07/2021 to 10/2022 Gerden Associate Home Depot | City, STATE,
  • Built and maintained relationships with peers and upper management to drive team success.
12/2020 to 06/2021 Intake Specialist CO Injury Law | City, STATE,
  • Maintained positive attitude and effectively de-escalated clients during crisis situations.
  • Issued, gathered and inspected intake forms to confirm correct signatures and information.
  • Coordinated schedules and appointments, sending out reminders regarding appointment dates.
  • Processed paperwork, obtained billing forms and secured confidential information.
  • Greeted individuals, gathered medical and legal histories and obtained emergency contact information.
  • Answered and logged incoming inquiries via phone, fax and email.
  • Investigated insurance policies to determine claim eligibility and processed files in accordance with instructions.
  • Determined whether clients should be counseled or referred to other specialists
  • Identified and enforced best practices to bolster operational efficiency and prioritize tasks.
  • Managed average of patients per day and processed new claims utilizing appropriate adjudication system.
  • Conducted client interviews and performed client intake services.
  • Screened applicants and took initial information about demographic and historical data.
  • Performed intake and conducted client interviews, providing documents in both English and Spanish.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Observed safety protocols to minimize accidents and spread of disease.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Collaborated with social workers to support patients.
  • Educated patients on various resources, services and programs to maximize care.
  • Maintained thorough and accurate records outlining program operations and participant progress.
  • Recommended improved life choices to enhance client outcomes.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Evaluated patient behavior and reported changes to clinical team.
  • Partnered with interdisciplinary teams to implement care plans.
  • Conferred with to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
  • Assisted social workers with building, coordinating and leading programs delivering high-quality support.
  • Expanded program outreach by delivering talks to groups.
  • Located housing and other support services for displaced individuals working through issues.
  • Supported execution of social service programs for and groups
Education and Training
Expected in 03/2019 to to High School Diploma | Las Vegas Academy of Int'l Studies Performing And Visual Ar, Las Vegas, NV, GPA:
Certifications
  • Certified General Service Technician, Big O TIres - 1

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Resume Overview

School Attended

  • Las Vegas Academy of Int'l Studies Performing And Visual Ar

Job Titles Held:

  • Sales/General Service Technician
  • Gerden Associate
  • Intake Specialist

Degrees

  • High School Diploma

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