A sales floor team member and fitting room operator with 4 years of retail and customer service experience. Passionate about helping customers while always creating a positive, satisfying shopping experience. Very well versed in fast-paced environments that have allowed me to work well under pressure, conquer multi-tasking, and take on multiple responsibilities.
Routinely helped as many as 30 customers each day in a high-volume retail outlet.
Contributed to a drop in shoplifting through increased awareness and intervention measures.
Answered guests' questions and addressed problems in person and via phone. Helped guests find the products that best fit their needs as well as helping them find and put together outfits, educating them about our designer products/apps and saving opportunities, and promoting the company brand. Offered great guest service to create a positive, satisfying shopping experience. Aside from customer service, focused on details and presentation.
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