LiveCareer-Resume

sales driver resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior telephone etiquette. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Excellent communicator with eight years in a demanding call center environment as a Customer Service Representative in multiple jobs. Patient and empathetic with extensive background in conflict resolution and customer care. Desires a Customer Service role. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Skills
  • Exceptional communication skills
  • Quick learner
  • Proficient in cash management
  • Cash flow management
  • Strategic sales knowledge
  • Attention to detail
  • Team building
  • Knowledge of behavioral disorders
  • Self-sufficient and confident
  • Positive and optimistic
  • People-oriented
  • Exceptional interpersonal communication
  • Effective problem solver
  • Customer-focused
  • Exceptional telephone etiquette
Work History
Sales/Driver, 02/1995 to 01/1996
Advance Auto PartsAthens, GA,
I was very proficient as a parts sales associate working on the sales floor and offered detailed product knowledge and automotive advice to customers. I was very knowledgeable on products and services offered. I had an overabundance of knowledge in multiple areas including batteries, brake pads, filters, and exhaust systems. I also have experience as being the customer service representative, who rang up customer orders at the cash register. I would also pick up and deliver parts to stores and wholesale customers in timely manners. I would establish efficient routes and exhibit professional attitudes. I possess strong communication skills and the ability to lift over 50 pounds. Driving on numerous deliveries through tedious traffic, I was also able to maintain a clean driving records with zero accidents or traffic violations.
Daycare Teacher, 02/1999 to 03/2000
North Country AcademyWashington, DC,
I was proficient at providing a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play. I also attended to children's basic needs by feeding them, dressing them, and changing their diapers. I taught basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills. I established and enforced rules for behavior, and procedures for maintaining order. I read books to entire classes and sometimes to smaller groups. I volunteered to organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music and storytelling.
Daycare Owner, 04/2000 to 09/2002
Concierge Services, IncBrighton, MA,
I was the director, owner and chief administrator of the daycare. My duties included (but were not limited to): tours & enrollments; the maintenance of all business, accounting, payroll and financial records, along with insurance coverage and employee benefits; the creation and streamlining of all center policies and procedures. I maintained our EEC Group Childcare License our national accreditation; I bought supplies and ordered equipment; hired and fired staff; trained and supervised employees; oversaw our curriculum and staff development; purchased and reviewed teacher resource materials; chaired our weekly staff meetings and our quarterly parent meetings; and assisted in teaching of the children.
Front Desk Attendant, 10/2002 to 08/2004
Specialty Store/ClubCity, STATE,
Attracted and retained members by consistently providing excellent customer service. I always presented a professional, positive image that reflected well on the organization. I greeted and checked in numerous members with sincere hospitality and effective communication skills. I had great knowledge of the club, amenities, and useful information about the area. I was responsible for handling and recording cash and non-cash transactions. I provided exceptional customer/ guest service and acted in a friendly and professional manner at all times. I also handled guest complaints in a timely manner and directed questions to the correct individuals. I assisted members in signing up for programs and activities.  I answered all phone calls and directed them to the appropriate staff.  I maintained a clean front desk area and any other related areas. I also assisted membership where possible to help ensure their successful operation. 
Education
High School Diploma: , Expected in 1989 to North Lenoir High School - Kinston, NC
GPA:
Associate of Arts: Child Development, Expected in 2000 to Wayne Community College - New Bern, NC
GPA:
Associate of Arts: Accounting, Expected in 2003 to Lenoir Community College - Kinston, NC
GPA:
Skills
administrative, automotive, closing, cooking, customer service, documentation, fast, policies, producing, safety, answering phones, transmission

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Resume Overview

School Attended

  • North Lenoir High School
  • Wayne Community College
  • Lenoir Community College

Job Titles Held:

  • Sales/Driver
  • Daycare Teacher
  • Daycare Owner
  • Front Desk Attendant

Degrees

  • High School Diploma
  • Associate of Arts
  • Associate of Arts

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