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Sales/Delivery Resume Example

Resume Score: 80%

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S
SALES/DELIVERY
Summary

Hardworking and reliable sales and warehouse experience with strong ability in customer service and product management. Offering a wide variety of skills in sales promotions and warehouse product availability. Highly organized, proactive and punctual with team-oriented mentality. Highly motivated individual with knowledge in a fast paced working environment where accuracy is paramount to achieve customer demand.

Skills
  • Local routes understanding
  • Dependable and reliable
  • Perfect attendance record
  • Customer Service
  • Goods Transport
  • Exceptional written and verbal communication skills
  • Responsible driver
  • Experienced manual transmission driver
  • Local Delivery
  • Comfortable with overnight runs
  • Courteous and polite demeanor
  • Time management skills
Experience
Sales/Delivery
City, State
Company Name/Jun 2018 to Current
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Delivery Driver
City, State
Company Name/Dec 2013 to Dec 2018
  • Entered customer orders in Handheld device to document sales.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Verified contents of 4 truck routes daily inventory loads against Bills of Lading.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Maintained 14 supermarkets long-term customer accounts through exceptional customer service.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Completed order forms and collected payments to keep customer accounts current.
  • Completed daily pre-trip inspection checklist before first delivery.
  • Resolved customer complaints and adjusted orders.
  • Operated delivery vehicles 7 days per week, averaging 150 miles on road and 20 customers served daily.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Processed payments by accepting cash, checks and credit card payments.
  • Navigated and operated 20-foot truck to deliver 20 deliveries per day.
  • Promoted bread products at route locations, bringing in additional income per month and driving acquisition goals.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Warehouse Manager
City, State
Company Name/Apr 2000 to May 2010
  • Supervised internal product knowledge base for all products.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Generated shipping documents including packing lists and invoices.
  • Supervised 20 employees in receipt and storage of beverages and point of sale merchandise.
  • Recruited and staffed employees to fill all positions and skill levels in warehouse to man three shifts.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
  • Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
  • Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
  • Trained staff on material handling processes to reduce shipping times.
  • Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Adhered to company audit rules during inventory counts with 100% accuracy.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
  • Managed day-to-day shipping and receiving, typically overseeing more than 1000 packages in 24-hour period.
  • Scheduled shifts for employees ensuring appropriate staffing for each shift across all positions.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
  • Planned stock quantities according to marketplace demand and sales forecasts.
  • Researched issues to address shipping errors and packaging mistakes.
Education and Training
High School DiplomaWest Boylston Jr/Sr High School City, State
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Resume Overview

School Attended

  • West Boylston Jr/Sr High School

Job Titles Held:

  • Sales/Delivery
  • Delivery Driver
  • Warehouse Manager

Degrees

  • High School Diploma

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