General worker with experience performing variety of technical tasks relative to assigned areas of responsibility. Maintains cleanliness of work area, counting materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Dependable worker skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic professional with remarkable communication and prioritization skills.
Skills
Pallet jack
Receiving
Sales
Shipping
Staff supervision
Packaging
Problem-solving skills
Sorting and labeling
Mail handling
Forklift
Logistics
Safety
Microsoft Work
Excel
Time management
Multi-tasking strength
Cash Handling
Database administration
Work History
Sales, 04/2020 to Current Leeco Steel, Llc – Fort Worth, TX,
Assisted customers with locating and choosing merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Maintained records related to sales, returns and inventory availability.
Prepared merchandise for sales floor by pricing or tagging.
Prepared cash deposits with zero discrepancies.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Completed orders through ecommerce system and organized product deliveries to meet customer timetables.
Worked with sales team to collaboratively reach targets.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Tracked stock using company inventory management software.
Processed product returns and assisted customers with other selections.
Warehouse Manager, 06/2016 to 02/2020 Elior – Fairmont, MN,
Handled day-to-day shipping and receiving, typically overseeing more than 60+ packages per day.
A long with 3-4 skids/pallets a week.
Conducted research to address shipping errors and packaging mistakes.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Provided updates on critical shipments to the corporate departments and customers who requested them.
Picked up incoming stock and delivered materials to designated locations.
Estimated weights, heights and centers of balance to make precise placements.
Picked products for specific routes according to pick sheets.
Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
Staff supervision Issue resolution
Warehouse and fulfillment Certified pallet jack operator Excellent time management
Organized racks and shelves to maintain the visual appeal of the store.
Suggested accessories and complementary purchases.
Verified that all customers received receipts for purchases.
Accepted and processed returns.
Provided repeat customers with exceptional care and attention.
Prepared sales slips and sales contracts.
Developed positive customer relationships through friendly greetings and excellent service.
Greeted customers and ascertained customers' needs.
Reported incidents to management.
Helped customers with questions, problems and complaints in person and via telephone.
Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members.
Prioritized and accomplished wide range of tasks each shift.
Stocked shelves and supplies and organized displays.
Followed latest market trends.
Demonstrated use and care of merchandise.
Kept work areas clean and neat at all times.
Directed individuals to merchandise locations.
Answered questions regarding the store and its merchandise.
Worked collaboratively in team environment.
Prepared merchandise for sales floor.
Monitored entrances, exits and fitting rooms for signs of theft.
Maintained adherence to all company protocols.
Sales Associate, 01/2011 to 08/2015 Ollie's Bargain Outlet – Aurora, IL,
Greeted customers and ascertained customers' needs.
Kept work areas clean and neat at all times.
Directed individuals to merchandise locations.
Developed positive customer relationships through friendly greetings and excellent service.
Stocked shelves and supplies and organized displays.
Prepared outgoing shipments.
Reported incidents to management.
Wrote, negotiated and finalized sales contracts.
Organized racks and shelves to maintain the visual appeal of the store.
Prepared sales slips and sales contracts.
Provided repeat customers with exceptional care and attention.
Helped customers with questions, problems and complaints in person and via telephone.
Prioritized and accomplished wide range of tasks each shift.
Served as a senior member of the customer service team by training new hires, answering coworkers' questions and encouraging adherence to company policies.
Demonstrated use and care of merchandise.
Worked collaboratively in team environment.
Suggested accessories and complementary purchases.
Answered questions regarding the store and its merchandise.
Prepared merchandise for sales floor.
Education
High School Diploma: , Expected in 2017 Beloit Turner High School - Beloit, WI, GPA:
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