Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Started of career world as hands on with mechanical skills and have since added sales and customer service to advance career options , very understanding of customer service/needs and always go extra mile to make sure customers are happy with product and time management

Skills

Sales , communications with customers, ability to adapt , very personal with customers needs ... I am extremely good at maintaining relationships with customers on first name basis and complying to the needs of customers

Education and Training
Haven High School Haven, KS Expected in 05/1999 High School Diploma : - GPA :
Hutchinson Vo-tech Collision Repair Hutchinson , KS Expected in 05/1999 Associate of Applied Science : Collision Repair - GPA :
Hutchinson Community College Hutchinson, KS Expected in 05/2002 Associate of Science : Fire Science - GPA :
Experience
Lawrence Livermore National Laboratory - Sales/Customer Service Representative
Livermore, CA, 08/2019 - 02/2020
  • Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Worked with managers to develop service improvement initiatives.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Assessed customer needs and upsold products and services to maximize [Type] sales.
  • Consulted with customers to determine best methods to resolve service and billing issues.
Baptist Hospitals Of Southeast Texas - Paint Shop Supervisor
Beaumont, TX, 06/2016 - 05/2019
  • Primed vehicle repairs to improve adhesions of new paint coats.
  • Handled and disposed of hazardous waste carefully to minimize harm to personnel or environmental habitats.
  • Kept all machinery in good working order by completing thorough disassembly, cleaning and reassembly of sprayers and other power equipment.
  • Matched paints to vehicle color specifications or original manufacturer colors.
  • Prepared surfaces by removing imperfections, applying rust-resistant undercoats and sealing seams.
  • Used chemicals, including solvents to clean equipment after paint applications.
  • Loaded paint into equipment and adjusted controls to maintain consistent paint flow.
Nextier Oilfield Solutions Inc. - Painter
Fort Lupton, CO, 08/2013 - 06/2015
  • Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
  • Filled out work orders, records of service calls and work logs and submitted to [Job title] for project review.
  • Collaborated closely with [Job title]s and clients on projects to stay on task.
  • Recommended options to customers for blending, harmonizing and contrasting colors to add depth to smaller spaces.
  • Completed average of [Number] painting jobs per [Timeframe], including [Type], [Type] and [Type].
  • Operated compressors, [Type] and [Type] equipment with caution to avoid injuries and maintain tools.
  • Completed and filed daily work slips to document progress and provide estimated completion time.
  • Monitored paint supplies, placing orders whenever needed and properly and safely recycled old paint.
  • Coordinated and completed ongoing routine painting of exterior and interior of properties.
  • Determined appropriate color for new and replacement applications during consultation with customers.
  • Readied surfaces and surrounding areas for painting using sandpaper, tape and other materials.
  • Used power and hand tools safely and effectively.
  • Operated hand tools and power tools such as [Tool] and [Tool].
  • Prepared surfaces for remodeling in residential and commercial properties.
  • Maintained thorough inventory of paint equipment and supplies by checking product levels daily.
  • Mixed paints and solutions and monitored temperatures.
  • Chose correct brushes and materials for jobs and purchased from vendors.
Dahlsten Truck Line Inc. - Wash Bay Attendant
City, STATE, 04/2011 - 05/2014
  • Managed order processing and inventory logging to achieve efficient and functioning workplace.
  • Drove vehicles to and from workshops or customers' workplaces or homes [Number] times per [Timeframe].
  • Recommended, selected and helped locate out-of-stock merchandise based on customer requests.
  • Inspected vehicles thoroughly to recommend changing of auto parts, painting and other necessary services.
  • Verified proper stickers and plates were attached to vehicle to establish status of vehicle.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
  • Cleaned vehicle external areas by hand, brush or by operating [Type] and [Type] washing equipment to preserve exterior.

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Resume Overview

School Attended

  • Haven High School
  • Hutchinson Vo-tech Collision Repair
  • Hutchinson Community College

Job Titles Held:

  • Sales/Customer Service Representative
  • Paint Shop Supervisor
  • Painter
  • Wash Bay Attendant

Degrees

  • High School Diploma
  • Associate of Applied Science
  • Associate of Science

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