Sales Colleage resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
  • Relocating to Area
  • Willingness to learn and do what it takes to get the job done
  • More than 20 years’ experience as a supervisor/ office manager, medical billing with collections and in customer service industry.
  • Possess solid computer skills, excellent working knowledge using Microsoft Excel, WordPerfect, and Powerpoint.
  • Working knowledge with the following medical EMR systems: Intergy, All Scripts, Epic, Cam-2000
  • Ability to train, motivate, payroll, human resource circumstances
  • Bilingual speaking (Spanish).
  • Medical EMR Intergy, All Scripts, Epic, Cam-2000,
  • Ability to train, motivate, human resource circumstances
  • Accounts receivable, Accounts Payable
  • Medical Billing
  • Insurance Contracts
  • Customer service
  • Financial Reporting
  • Front office reception
  • Human resource issues
  • Medical Coding
  • Payroll
  • Spanish Speaking
  • Medical Billing Supervisor
  • Revenue and sales projections
08/2018 to Current Sales Colleage Chicago High School For The Arts | Chicago, IL,
  • Attend to customers by assisting with purchases
  • Maintain area clean
  • Assist customers with purchase choices.
  • Restock the floor work in every department where ever needed.
08/2013 to Current Office Manager Cdr Maguire | Phoenix, AZ,
  • Manage staff of twenty employees as well as two physicians
  • Develop new processes for employees which resulted in better performances and improved time management.
  • Work directly with front and clinical staff to achieve best results for customer service for patients and practice.
  • Researched and updated all required material such as insurance fee schedule, updating contracts, meaning full use , making sure all providers' credentials are up to date along with contracts for all Commercial and State funded insurances for all physicians.
  • Preformed daily and monthly close of business.
  • Hold meetings with different departments to update upcoming changes or new progresses.
  • Filled in and assisted in any position that needed if there was a shortage in staff.
  • Trouble shoot, problems that may have arose with computers or software system.
  • Ordered necessary materials needed to insure the practice ran efficiently.
  • Processed Death certificates worked with hospice in providing all information needed for patients to include preparing prescriptions for providers to sign.
  • Referred patients to other physicians, set up appointments for patients to have PET, CT, Bone marrow Biopsy, any other test deemed necessary.
  • Obtained authorization, for all procedures to include chemotherapy services, researched foundations for patient financial assistance for chemotherapy.
  • Met with all representatives, which were affiliated with drug companies, Specialty pharmacies, Insurances companies.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Interviewed, on-boarded, developed and oversaw daily activities of clerical and administrative office personnel.
  • Managed $600,000.00 office monthly revenue
  • Conducted performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Along with any other duties Physicians deemed necessary.
08/2005 to 12/2014 Billing Manager Aln Medical Management | Los Angeles, CA,
  • Supervised front desk and billing department 18 staff members.
  • Responsible for accounts receivable Medicaid, Amerigroup, Wellcare, Commercial Insurances
  • Ensured patient information was entered correctly and efficiently and in timely manner.
  • Entered daily charges and posted monies received from Insurance companies and patients
  • Credentialed all new providers coming to join the practice, to include updating all current providers’ credentials with insurance company as needed.
  • Trained new hires in front desk and billing department duties and software.
  • Ran weekly and monthly AR reports to ensure accounts were being worked efficiently. Informed employees of any updates and changes to ensure the office runs efficiently.
  • Helped patients bring accounts into good standing by implementing payment plans.
  • Managed billing scheduled claims to be filed nightly for insurance companies to process for payments.
  • Set up and maintained All scripts electronic billing system.
  • Conducted insurance verification and pre-authorization, procedures and managed patient charts.
  • Became PRN front office staff for after-hours clinic in evenings and weekends
09/2012 to 08/2013 Medical Billing Manager Maternal Fetal Medicine | City, STATE,
  • Keyed all charges for in office patients and patients seen in the hospital.
  • Posted all monies collected on a daily basis from either Insurance EOB'S and payments received from patients,
  • Scheduled all new patients referred to office, check eligibility, obtained authorization for all procedures performed in office.
  • Worked all insurance denials for non payment on claims for all type of reasonings such as: coding errors, missing patient information, and any other reasons for non payment.
Education and Training
Expected in 06/2007 Certificate of Completion | Continuing Education Medical Coding Augusta State University, Augusta, GA, GPA:
Expected in | Computer Programming University of Maryland, Munich, GPA:

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Resume Overview

School Attended

  • Augusta State University
  • University of Maryland

Job Titles Held:

  • Sales Colleage
  • Office Manager
  • Billing Manager
  • Medical Billing Manager


  • Certificate of Completion
  • Some College (No Degree)

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