Versatile Sales Clerk focused on productivity and delivering first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers. Drives brand loyalty through congenial interactions and mutually beneficial outcomes.
Skills
Sales closing
Relationship selling
Product and service knowledge
Cutting and slicing techniques
Cleaning and organization
Food presentation
Team-oriented
Marketing tactics
Talent development
Employee development
Experience
11/2020 to Current
Sales ClerkAaa Of Southern California – Massillon, OH,
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Served customers to boost revenue and improve retention rates.
Built customer loyalty by engaging with and identifying product needs of customers.
Delivered high-quality customer service through deep commitment to knowledge and performance.
06/2017 to 08/2019
CookShakey's Pizza – Temecula, CA,
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
05/2019 to 08/2019
DetailerH&H Chevrolet – Springfield, MO,
Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Checked vehicles prior to service and immediately afterward to identify any damages.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
03/2017 to 06/2017
Car HopperAaa Of Southern California – Meadville, PA,
Kept customer and food preparation areas clean and well-organized.
Completed opening, closing and shift change tasks following company guidelines.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Verified orders and bagged items for easy transport.
Took orders, prepared foods and processed payments in full-service establishment.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
08/2016 to 01/2017
Sales ClerkGordmans Department Store – City, STATE,
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Responded to customer questions about products and services.
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Managed cash register operations using POS system, including processing sales and returns.
Put new merchandise on shelves and racks in attractive arrangements.
Assessed conflicts and identified solutions for clients promptly.
Assisted in ringing up sales at registers and bagging merchandise.
Initiated friendly conversation with customers to determine level of assistance required.
Education and Training
Expected in 05/2019
High School Diploma: Blue Springs South High School - Blue Springs, MO GPA:
Expected in
Bachelor of Science: Communications Missouri State University - Springfield, MO GPA:
Expected in
: Minor in Psychology Missouri State University - Springfield, MO, GPA:
Expected in
: Minor in Marketing Missouri State University - Springfield, MO, GPA:
Activities and Honors
Spent a total of 20 days in Jamaica building homes for the community of Harmon's with Won By One
Led multiple youth Bible studies through Gateway Church (Blue Springs, MO)
Wrote and gave sermons in front of 500-1,500 people on different occasions
Completed internship at New Life Church (Oak Grove, MO)
Operated Audio and Visual for children's church services
Manages a small team working on podcasts, social media, and marketing
Owns and operates an online retail store via a website and Instagram
Studied theology at Evangel University
Participated in worship bands, playing the drums and bass
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