Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Profile
Highly qualified, detail-oriented and hardworking. Proficient in research, writing, case management and client relations. Expert computing and technology skills including competence in multiple software applications, website design (HTML), CMS and hosting, networking issues and social media.
Qualifications
Management
Microsoft office experience
Financial reporting
Customer service
Strategic planning
Eye for detail
Relevant Experience
Data Verification
Checked figures, postings and documents for correct entry, mathematical accuracy and proper coding.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi-tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Experience
04/2013 to 06/2014
Sales AssosiateAscena Retail Group – Chesapeake, VA, Consistently met and exceeded department expectations for productivity and accuracy levels. Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Placed special merchandise orders for customers. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions.
06/2014 to 10/2014
Deli AssosiateKroger – City, STATE, Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Communicated clearly and positively with co-workers and management.
10/2014 to 2015
Waitress/DeliveryAroy Dee Thia Restarant – City, STATE, Assisted guests with making menu choices in an informative and helpful fashion. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Education
Expected in 2017
: Business Administration Martinsburg College - Martinsburg, WV GPA: Continuing education in Business Administration
Expected in 2013
High School Diploma: Morgantown High School - Morgantown, WV GPA:
Affiliations
Skills
Advertising
Communication skills
Customer service
Marketing
Microsoft Office
Knowledge of using simple office machinery, such as a copier, typewriter, calculator, and computer.
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