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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Focused associate driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives.

Customer-oriented, strategic-thinking sales professional with over 4 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced and considered team-oriented.

High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drive sales and bring in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas by 15%.

Skills
  • Sales and profits maximization
  • Sales skills
  • Revenue and sales projections
  • Sales patterns
  • Accurate sales transactions
  • Sales follow-up
  • Marketing and sales expertise
  • Sales reporting
  • Sales strategy expertise
  • Sales support
  • Sales tactics
  • Sales closing
  • Sales operations
  • Marketing and sales experience
  • Sales representation
  • Sales strategies
  • Persuasive sales techniques
  • Telephone sales
  • Sales understanding
  • Sales promotions
Experience
Sales Associates , 09/2019 to 06/2020
Ace HardwareNorth Kingstown, RI,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Processed orders through system and coordinated product deliveries.
  • Offered product and service consultations and employed upselling techniques.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Elevated customer purchasing experiences to promote steady revenue.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Executed outstanding workmen's compensation performance by reducing claim volume to save money.
Sales Associate, 11/2017 to 09/2018
City WideDetroit, MI,
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Offered product and service consultations and employed upselling techniques.
Hostess, 06/2016 to 02/2017
Jackson Hosptial & ClinicMontgomery, AL,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Answered telephone to provide dining information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted guests and gathered information to seat groups or place on waitlist.
Education and Training
GED: , Expected in 10/2015
Bay Springs High School - Bay Springs, MS
GPA:

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Resume Overview

School Attended

  • Bay Springs High School

Job Titles Held:

  • Sales Associates
  • Sales Associate
  • Hostess

Degrees

  • GED

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