Accurately managed a cash draw in various companies such as Macy's, Victoria's Secret, Steve & Barry's department stores and a Restaurant franchise known as Pepe's Pizza. Handled customer inquiries and solved billing problems.
Dealt with a diverse customer population, good enthusiasm with cooperation and dedication.
Volunteer for Columbia High School main office as a secretary during a summer program.
Computer literate in Microsoft Word, Excel, and Office.
Acted as the departments "go-to" person for challenging calls and as the primary mentor for new employees.
Computed sales prices, total purchases and processed payments.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Administered all point of sale opening and closing procedures.
Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Replenished floor stock and processed shipments to ensure product availability for customers.
Active Learning, Calendaring, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Filing, Internet Research, Report Transcription, Research, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Type 25 WPM, Typing, Vendor Management, Writing, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Proofreading, Reading Comprehension
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