Sales Associate Team Leader Resume Example Company Name

SALES ASSOCIATE TEAM LEADER

Summary

Confident Sales Supervisor displaying enthusiasm and commitment to leading by example. Highly effective at delivering positive and constructive feedback in fast-paced business settings.

Skills

Personnel management
Sales tactics
Public speaking
Mentoring and coaching
Brand management
Team building
Project organization

Organization
Inventory management
Customer service
Problem resolution
Supervision
Planning and coordination

Experience

Sales Associate Team Leader / Company Name - City, State01/2019 - Current

Trained team members to carry out department tasks.
Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
Sales planning, development and account management for territory.
Assessed, optimized and elevated operations to target current and expected demands.
Reviewed customer complaints to determine appropriate methods for resolution.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Strengthened product branding initiatives and coordinated effective marketing campaigns.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Assisted by listening in on customer calls and suggesting techniques to close sales.
Motivated sales professionals by delivering positive reinforcement and constructive feedback.

Desk Clerk / Company Name - City, State05/2019 - 10/2019

Managed customer complaints and rectified issues to complete satisfaction.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
Planned customized itineraries for guests, including [Type] lodging and [Type] activity, resulting in promotion of local tourism and entertainment industries.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Promoted engagement in reaching sales targets within environment with detailed, high-level accuracy.
Supported office needs including taking messages, scanning documents and routing business correspondence.

Seasonal Sales Associate / Company Name - City, State10/2018 - 01/2019

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas .
Help customers per day by responding to inquiries and locating products.
Surpassed daily sales goals by cross-selling and promoting additional products.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Offered product and service consultations and employed upselling techniques.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Sold various products by explaining unique features and educating customers on proper application.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.

Shift Leader / Company Name - City, State05/2018 - 10/2018

Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Maintained visually appealing and effective displays through use of lighting and signage.
Positioned skilled staff in key areas throughout shift to optimIze department productivity.

Education and Training

American Job Center - City, State06/2020GED

Resume Overview

School Attended

American Job Center

Job Titles Held:

Sales Associate Team Leader
Desk Clerk
Seasonal Sales Associate
Shift Leader

Degrees

American Job Center - City, State 06/2020 GED

Sales Associate Team Leader Resume Example

Resume Score: 80%

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