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Sales Associate Team Leader Resume Example

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BP
SALES ASSOCIATE TEAM LEADER
Summary

Confident Sales Supervisor displaying enthusiasm and commitment to leading by example. Highly effective at delivering positive and constructive feedback in fast-paced business settings.

Skills
  • Personnel management
  • Sales tactics
  • Public speaking
  • Mentoring and coaching
  • Brand management
  • Team building
  • Project organization
  • Organization
  • Inventory management
  • Customer service
  • Problem resolution
  • Supervision
  • Planning and coordination
Experience
Sales Associate Team Leader / Gpm Investments - Manistee , MI01/2019 - Current
  • Trained team members to carry out department tasks.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Sales planning, development and account management for territory.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Reviewed customer complaints to determine appropriate methods for resolution.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Assisted by listening in on customer calls and suggesting techniques to close sales.
  • Motivated sales professionals by delivering positive reinforcement and constructive feedback.
Desk Clerk / Department Of Defense - Troy , AL05/2019 - 10/2019
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Planned customized itineraries for guests, including [Type] lodging and [Type] activity, resulting in promotion of local tourism and entertainment industries.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Promoted engagement in reaching sales targets within environment with detailed, high-level accuracy.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
Seasonal Sales Associate / Alex And Ani - Miami , FL10/2018 - 01/2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas .
  • Help customers per day by responding to inquiries and locating products.
  • Surpassed daily sales goals by cross-selling and promoting additional products.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Shift Leader / Culvers Restaurant - Bemidji , MN05/2018 - 10/2018
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Education and Training
American Job Center - City, State06/2020GED
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
  • Completeness
  • Typos

Resume Overview

School Attended

  • American Job Center

Job Titles Held:

  • Sales Associate Team Leader
  • Desk Clerk
  • Seasonal Sales Associate
  • Shift Leader

Degrees

  • American Job Center - City, State 06/2020 GED

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