sales associate team leader resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

  • Merchandising
  • Verbal and Written Communication
  • Sales Goals Attainment
  • Product Recommendations
  • Relationship Selling
  • Time Management
  • Store Opening and Closing
  • Dispute Mediation
  • [Type] Brand Promotions
  • Retail Loss Prevention
  • Customer Needs Assessment
  • POS System Operation
  • Teamwork and Collaboration
  • Stockroom Upkeep
  • Policy and Procedure Adherence
  • Cash Handling Accuracy
  • Order Processing
  • Customer Service
  • Problem-Solving
  • Display Setup
  • Stocking and Receiving
  • Merchandising Knowledge
  • Upselling Techniques
  • Inventory Control Procedures
  • Retail Store Operations
  • Reliable and Punctual
  • Listening Skills
  • Cash Register Operation
  • Documentation and Recordkeeping
  • Reading Comprehension Skills
  • Strategic Planning
  • Negotiation Tactics
  • Sales Development
  • Retail Merchandising Expertise
  • Friendly and Outgoing
  • B2B Sales and Customer Service
  • Team Player Mentality
  • Sales Expertise
  • Sales Forecasting
  • Energetic Self-Starter
  • Money Handling
  • Outgoing Personality
  • Market Research and Analysis
Sales Associate Team Leader, 11/2021 - Current
Gpm Investments Palmyra, VA,
  • Adhered to company initiatives and achieved established goals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Increased purchase amounts by cross-selling with similar products.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Assessed customer needs to provide assistance and information on product features.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Developed trusting relationships with customers by making personal connections.
  • Used technology resources to assist customers in locating and selecting items.
  • Collected payments and provided accurate change.
Craftsman, Woodworker, 02/2016 - 08/2022
Reid Classics City, STATE,
  • Performed troubleshooting to diagnose and resolve machinery issues.
  • Cut timber, panels and other wooden materials according to measured dimensions.
  • Protected wood surfaces and created desired look by applying paint, stain, varnish and other finishes.
  • Completed assembly of hand-made wood items and packaged for shipping.
  • Verified dimension and evaluated fit quality of pieces to adhere to specifications.
  • Used shop equipment to fabricate [Type] parts.
  • Shaped wood coarsely using chisels, rasps and files.
  • Operated, maintained and repaired diverse range of equipment including routers, saws and sanders.
  • Set up and maintained cutters, drills and bits.
  • Broke down and disposed of old materials to make way for new builds.
  • Finished wood items and construction using sanding techniques.
  • Read and followed plans to complete tasks according to requirements.
  • Operated in compliance with company policies, safety guidelines and [Type] requirements.
  • Identified and used appropriate types of lumber, screws, fittings and glue.
  • Joined components together to form completed units using glue, dowels, nails, screws and clamps.
  • Completed quality joinery work using mortiser or dovetail jig to shape connecting edges and set pieces of wood in place.
  • Loaded and unloaded lumber and other materials from trucks.
  • Measured materials and cut to specification.
  • Measured boards and other wood materials using measuring tape and marked areas to cut using straight edge such as square tool.
  • Maintained neat and clean tools, machinery and work areas.
  • Operated power tools such as saws, drills and sanders.
  • Created precise details and forms using lathe.
Shift Key Holder, Head Bartender,Runner Supervisor, 03/2006 - 02/2013
Studio Movie Grill Plano City, STATE,
  • Collected food and quickly delivered to customers' tables.
  • Reinvented classic cocktails to complement new menu options.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Created signature beverages to increase revenue and patron loyalty.
  • Prepared salads, portioned desserts and brewed coffee to enhance kitchen productivity.
  • Collected and organized daily till totals and tips.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
  • Handled various errands for employees throughout company.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Stocked service station with napkins and condiments for ease of use during busy periods.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
  • Engaged inventory control skills to keep careful eye on supplies.
  • Produced and balanced daily and weekly sales reports to determine generated revenue.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Processed above-average daily revenue and consistently met targets for special events and promotions.
  • Greeted customers and employees pleasantly and maintained upbeat demeanor.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Maintained list of ride services for inebriated customers to safely transport to destinations.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
Education and Training
High School Diploma: , Expected in 05/2000
Dothan High School - Dothan, AL
Status -

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Resume Overview

School Attended

  • Dothan High School

Job Titles Held:

  • Sales Associate Team Leader
  • Craftsman, Woodworker
  • Shift Key Holder, Head Bartender,Runner Supervisor


  • High School Diploma

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