LiveCareer-Resume

sales associate team leader resume example with 11 years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Skills
  • Cash register operation
  • Customer- and service-oriented
  • Money handling
  • Excellent communication skills
  • Team player mentality
Experience
12/2017 to Current Sales Associate Team Leader Gpm Investments | Duncan, SC,
  • Built trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Worked with fellow sales team members to achieve group targets.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success.
  • Acted as initial contact in addressing customer concerns.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
06/2009 to 01/2017 Restaurant Waitress Tamarac Dinner | City, STATE,
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Sent orders to kitchen staff by [Action].
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted newly seated guests quickly and efficiently.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Processed customers' payments and provided receipts.
11/2014 to 09/2016 Restaurant Waitress Robs Bagel Land | City, STATE,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Sent orders to kitchen staff by [Action].
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education and Training
Expected in 03/1991 to to GED | Forest Hills High School, Forest Hills, NY GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Forest Hills High School

Job Titles Held:

  • Sales Associate Team Leader
  • Restaurant Waitress
  • Restaurant Waitress

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: