Objective Seeking Entry Level Position successful at presenting business concepts in an organized and persuasive manner. Deadline-driven and highly motivated. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Friendly Sales Associate adept at working in diverse retail and customer service environments. Organized, independent worker with strong time-management skills. Enthusiastic, resourceful recent graduate with academic and professional background in marketing. Ability to establish priorities and meet challenges head-on. Strong project management skills. Self-motivated Inside Sales Representative with excellent verbal and written communication skills and strong computer and CRM experience. Experienced sales rep with territory management and closing experience. Computer proficient with strong communication skills.
Excellent interpersonal skills
Creative problem solver
Trusted key holder
Strong client relations
Strategic sales knowledge
Excellent communication skills
Verbal communication skills
Team leadership skills
Talented public speaker
Exceptional customer service
Excellent people skills
Cash register operations
Excellent research skills
Sales Associate Retail, 04/2012 to 05/2013 Wal-Mart – City Of Industry CA 91745
Experience Assest Protection Customer Service Criteria.
Protecting Company Assests
Informing Local Police Department
Wrote and edited company case studies, fact sheets and product collateral.
Established and maintained external communications calendar, and managed scheduled assignments.
Marketing And Sales Customer Service , 01/2014 to 04/2014 Future Energy Savers – Upland, CA 91786
Consistently hit and exceeded sales goals by 20%.
Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
Researched and customized service proposals for clients.
Calculated sales commission for sales team of 20+ reps.
Answered an average of  calls per day by addressing customer inquiries, solving problems and providing new product information.
Politely assisted customers in person and via telephone.
Provided ongoing guest service, including giving fashion advice.
Helped drive sales goals and achieve monthly quotas.
Marketing And Sales Customer Service , 04/2014 to 04/2014 Gen 110 – West Covina, CA
Learned, referenced and applied product knowledge information.
Set up and explained new membership contracts.
Asked open-ended questions to assess customer needs.
Placed special merchandise orders for customers.
Documented all customer inquiries and comments thoroughly and quickly.
Processed cash and credit payments rapidly and accurately.
Seasonal Sales Associate , 12/2013 to 01/2014 Macys Departement Store – City of Industry CA 91745
Answered questions regarding the store and its merchandise.
Demonstrated use and care of merchandise.
Greeted customers and ascertained customers' needs.
Maintained records related to sales.
Developed positive customer relationships through friendly greetings and excellent service.
Operated a cash register for cash, check and credit card transactions with accuracy.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Porter , 08/2011 to 04/2013 Facility Masters – Temecula CA 92592
Submitted work orders to the manager on duty
Maintain clean Environment and workfource
Obtained Daily routine
Parking Structure Santinary
High School Diploma: Retail Accomplishment , Dance team, 2011 Great Oak High School - Temecula, CA 92592
CPR CERTIFICATION American Heart Association
Continuing education in [Citrus College Glendora CA]
1 Year current student Online ServicesCPR Certificate American Heart Association: Citrus College -
-Retail Accomplishment -CPR Certification American Heart Association