High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.
Cash handling accuracy
Inventory control procedures
Strong communication skills
10/2015 to 02/2016
Sales Associate--Nursery and Garden Dept.Orchard Supply Hardware － Cupertino-Sunnyvale, CADemonstrated that customers come first by serving them with a sense of urgency. Verified that all merchandising standards were maintained on a daily basis. Maintained friendly and professional customer interactions. Processed shipments and maintained organized stock shelves. Expressed appreciation and invited customers to return to the store. Printed various labels and tags for all merchandise.
06/2009 to 10/2010
MET--Merchandising TeamHome Depot － North Bay, CADisplayed the appropriate signage for products and sales promotions. Designed displays to make the store experience interactive and engaging. Effectively communicated and coordinated execution of the planogram with store management. Recommended, selected and helped locate merchandise based on customer needs and desires.
06/1999 to 10/2008
Bookkeeper and Supervisor of the Mail CenterLongs Drugs Store － Saratoga, CAHandled cash and deposits using the proper accounting procedures and documentation. Entered weekly sales and customer count sheets for review by management. Processed journal entries, online transfers and payments. Worked as a team member performing cashier duties, product assistance and cleaning. Guaranteed positive customer experiences and resolved all customer complaints. Compiled weekly monetary reports and records for store managers. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Bachelor of Arts: Fashion MerchandisingSan Francisco State University － San Francisco, CA, USAEmphasis in Business. Liberal Arts coursework Fashion and Textiles course