Determined department manager with great interpersonal and leadership skills. Extensive product knowledge of soprts apperal, equipment, and footwear.
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Promoted to department manager after 3months of being a new hire at Modells Sporting Goods.held department manager positions in footwear and sporting goods. Increased sales in sporting goods department from 14% of the business to 16%.
Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Closed sales as cashier.
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Trained staff to deliver outstanding customer service. Contributed to merchandising ideas at team sale meetings. Set store promotions
Answered customers' questions regarding products, prices and availability.Emphasized product features based on analysis of customers' needs.Stocked and restocked inventory when shipments were received.Fulfilled customer shipping needs using UPS and USPS methods.
Ap classes in psychology and sociology
Football team through junior year
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