After leaving the military in 2006 with my Associates in Hospitality Management it became my goal to continue to pursue a career that allows me to not only accomplish the goals I have set for myself, but also do what I do best which is work with people. I have extensive customer service and hospitality background, and it is my hope that you believe my experience aligns itself with the needs of your company.
Customer service driven
Efficient in Microsoft tools
Excellent written and verbal skills
Goal and team oriented
Excel in high paced multi task environments
GoDaddy, Inc.Tempe, AZSales and Support02/2014 to 06/2017
Provide customers with technical support on all products.
Constantly offer best suited solutions to customers while fielding inbound and outbound calls.
Meet and exceed company objectives and goals, resulting in top ten employee performance in whole department.
Successfully completed ongoing job education to advance career.
Caballeros Bar and GrillGoodyear, AZFoh Assistant Manager04/2012 to 01/2014
Train all existing and new FOH employees on SOP expectations.
Create and administer testing to ensure knowledge meets company standards.
Ensure food quality and standards by checking inventory, food temps., and storage processes.
Interact with guests to make sure they are having and excellent dinning experience.
US ArmySchofield, HIChaplain Assistant06/2000 to 12/2006
Provide religious and moral support to soldiers and their families.
Aid chaplain (CO) in setting up services.
Perform administrative duties which included data entry, pre-counseling screening, suicide prevention, and service awareness.
In combat situation it was my duty to escort and protect the chaplain to enable him to perform his religious duties.
Education and Training
Associate of Arts:Hospitality Management2003Columbus State Community College, Columbus, OH, United States