Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Highlights
- Highly responsible and reliable
- Point of Sale (POS) system operation
- Works well under pressure
- Exceptional interpersonal skills
- Extensive hospitality background
- Trained in liquor, wine and food service
- Upbeat, outgoing and positive
- In-depth food and wine knowledge
- Master of sales techniques
Education
Pangburn High School Pangburn, Arkansas Expected in 6 2012 ā ā Diploma : General - :
- Captain of Pangburn High School Cheerleading Team
- Business Management Vice President
- Supervisor - Eco Environmental Group LP
- FCCLA Vice President
- FBLA Vice President
- Vocational Completer - Family and Consumer Sciences
The Los Angeles Film School Los Angeles, California Expected in 2017 ā ā BA : Entertainment Business - :
- Film and Media Studies coursework
- Public Speaking and Theater coursework
- English and Creative Writing coursework
- Arts and Entertainment Management coursework
- Marketing and Communications coursework
- Legal and Professional coursework
Accomplishments
- Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Sales
- Consistently generated additional revenue through skilled sales techniques.
- Product Sales
- Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
- Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Planned, directed, coordinated and assigned manpower to efficiently meet production requirements
- Contributed to an annual 15% increase in productivity through improvements in operations, quality, safety and administration.
Experience
Smart Pawn & Jewelry - Sales and Services
Charlotte, NC, 07/2014 - 10/2014
Charlotte, NC, 07/2014 - 10/2014
- Promptly served all food courses and alcoholic beverages to guests
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Answered questions about menu selections and made recommendations when requested.
- Skillfully anticipated and addressed guests' service needs.
- Consistently adhered to quality expectations and standards.
- Delivered exceptional, friendly and fast service.Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Harsco Corporation - Office Coordinator/Sales Manager
Charlotte, NC, 05/2014 - 07/2014
Charlotte, NC, 05/2014 - 07/2014
- Monitored customer preferences to determine focus of sales efforts.
- Determined merchandise price schedules and discount rates.Generated monthly and annual sales reports.
- Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
- Shared product knowledge with customers while making personal recommendations.
- Maintained friendly and professional customer interactions.
- Trained in negotiations and time management.
Colton's Steak House - Sales and Customer Service
City, STATE, 2014 - 05/2014
City, STATE, 2014 - 05/2014
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Appropriately suggested additional items to customers to increase restaurant sales.
- Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
- Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
- Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Eco Environmental Group LP - Production Supervisor
City, STATE, 05/2012 - 10/2012
City, STATE, 05/2012 - 10/2012
- Mastered the intricacies of the process flow within each department.
- Assessed and trained personnel for promotion to cross-functional operations.
- Developed and implemented data-based solutions in a timely manner.
- Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
- Coordinated closely with quality control regarding products awaiting dispositions.
- Coordinated preventative maintenance on existing and new production equipment, including routine calibration.
- Established and adjusted work procedures to meet production schedules.
Skills
Customer Satisfaction, Customer Service, Expense Control, Lead Development, Marketing, Multi-Task Management, Product Development, Project Management, Reporting, Sales, Statement Billings, Weekly Payroll, Account Management, Accounts Payable/Receivable, Budgeting, Business Development, Client Relations, Cold Calling, Computer Literate, Computer Proficient, Creative Problem Solver, Customer Needs Assessment
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume scorecould be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Length
- Personalization
- Strong Summary
- Target Job
Resume Overview
School Attended
- Pangburn High School
- The Los Angeles Film School
Job Titles Held:
- Sales and Services
- Office Coordinator/Sales Manager
- Sales and Customer Service
- Production Supervisor
Degrees
- Diploma
- BA
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy
*As seen in:As seen in:![Forbes]()
![CNet]()
![Business Insider]()
![Mashable]()
![The New York Times]()