LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

Highlights
  • Highly responsible and reliable
  • Point of Sale (POS) system operation
  • Works well under pressure
  • Exceptional interpersonal skills
  • Extensive hospitality background
  • Trained in liquor, wine and food service

  • Upbeat, outgoing and positive
  • In-depth food and wine knowledge
  • Master of sales techniques
Education
Pangburn High School Pangburn, Arkansas Expected in 6 2012 Diploma : General - GPA :
  • Captain of Pangburn High School Cheerleading Team
  • Business Management Vice President
  • Supervisor - Eco Environmental Group LP
  • FCCLA Vice President
  • FBLA Vice President
  • Vocational Completer - Family and Consumer Sciences
The Los Angeles Film School Los Angeles, California Expected in 2017 BA : Entertainment Business - GPA :
  • Film and Media Studies coursework
  • Public Speaking and Theater coursework
  • English and Creative Writing coursework
  • Arts and Entertainment Management coursework
  • Marketing and Communications coursework
  • Legal and Professional coursework
Accomplishments
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Sales
  • Consistently generated additional revenue through skilled sales techniques.
  • Product Sales
  • Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Planned, directed, coordinated and assigned manpower to efficiently meet production requirements
  • Contributed to an annual 15% increase in productivity through improvements in operations, quality, safety and administration.
Experience
Smart Pawn & Jewelry - Sales and Services
Charlotte, NC, 07/2014 - 10/2014
  • Promptly served all food courses and alcoholic beverages to guests
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Answered questions about menu selections and made recommendations when requested.
  • Skillfully anticipated and addressed guests' service needs.
  • Consistently adhered to quality expectations and standards.
  • Delivered exceptional, friendly and fast service.Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
Harsco Corporation - Office Coordinator/Sales Manager
Charlotte, NC, 05/2014 - 07/2014
  • Monitored customer preferences to determine focus of sales efforts.
  • Determined merchandise price schedules and discount rates.Generated monthly and annual sales reports.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Shared product knowledge with customers while making personal recommendations.
  • Maintained friendly and professional customer interactions.
  • Trained in negotiations and time management.
Colton's Steak House - Sales and Customer Service
City, STATE, 2014 - 05/2014
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner.
Eco Environmental Group LP - Production Supervisor
City, STATE, 05/2012 - 10/2012
  • Mastered the intricacies of the process flow within each department.
  • Assessed and trained personnel for promotion to cross-functional operations.
  • Developed and implemented data-based solutions in a timely manner.
  • Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
  • Coordinated closely with quality control regarding products awaiting dispositions.
  • Coordinated preventative maintenance on existing and new production equipment, including routine calibration.
  • Established and adjusted work procedures to meet production schedules.
Skills

Customer Satisfaction, Customer Service, Expense Control, Lead Development, Marketing, Multi-Task Management, Product Development, Project Management, Reporting, Sales, Statement Billings, Weekly Payroll, Account Management, Accounts Payable/Receivable, Budgeting, Business Development, Client Relations, Cold Calling, Computer Literate, Computer Proficient, Creative Problem Solver, Customer Needs Assessment

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Resume Overview

School Attended

  • Pangburn High School
  • The Los Angeles Film School

Job Titles Held:

  • Sales and Services
  • Office Coordinator/Sales Manager
  • Sales and Customer Service
  • Production Supervisor

Degrees

  • Diploma
  • BA

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