Sales and Services Resume Example

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.

• Customer Service
• Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
• Sales
• Consistently generated additional revenue through skilled sales techniques.
• Product Sales
• Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
• Customer Interface
• Greeted customers upon entrance and handled all cash and credit transactions.
• Assisted customers over the phone regarding store operations, product, promotions and orders.
• Planned, directed, coordinated and assigned manpower to efficiently meet production requirements
• Contributed to an annual 15% increase in productivity through improvements in operations, quality, safety and administration.

Customer Satisfaction, Customer Service, Expense Control, Lead Development, Marketing, Multi-Task Management, Product Development, Project Management, Reporting, Sales, Statement Billings, Weekly Payroll, Account Management, Accounts Payable/Receivable, Budgeting, Business Development, Client Relations, Cold Calling, Computer Literate, Computer Proficient, Creative Problem Solver, Customer Needs Assessment