Dynamic business professional successful at the development of innovative programs and effective outreach initiatives that serve diverse populations. Deeply committed to improving service coordination and resource developments in disadvantaged communities. Comprehensive background includes providing case management services to adults and youth involved with the juvenile justice system.
Collaborative manager Fortune 500 company sales
Program management background
Community development Grant writing expertise
Creative problem solver
09/2015 to 11/2016
Sales and Marketing RepresentativeAvnet, Inc － Marlton, NJ
As a primary point of contact that is responsible for the management and growth of relationships, routinely markets to and engages the assigned customers to identify needs for and to promote products and solutions.
Identifies opportunities to market Avnet to customers as the solutions distributor of choice in order to gain increased market share of available sales and revenue stream from the assigned customers.
Researches and delivers the appropriately focused market/brand solutions information and quotes that drive increased sales and help expand and enhance the customer relationship with Avnet.
Creates and delivers solutions (configurations) to the customer using judgment to effectively configure, price, quote and process requests for specific hardware, software, services and configuration design or alternative using market expertise and experience.
Routinely negotiates terms, e.g., pricing, freight, return privileges, product substitutions, insurance, terminations, etc., as applicable and owns to completion, all agreed-upon customer program requirements.
Assesses the status of various business opportunities on each account, provides appropriate information to forecast consolidations and manages the opportunity and pipeline activity to close within the identified forecast period.
Actively participates in customer account planning and reviews that have the potential to drive additional sales and market share growth.
07/2011 to 08/2014
Director of Community OutreachFriends of the Free Library of Philadelphia － Philadelphia, PA
Manage organization and communication systems to network of established 48 neighborhood library friends groups.
Successfully increased group capacities and productivity.
Built strong network of partnerships needed to increase organizational funding and capacity.
Demonstrated successful leadership to increase library budget by $3.2 million in for FY2014.
Oversee all aspects of organizations program management.
Developed and implemented successful community based programming initiative, Readers are Leaders, that provides positive outcomes and services for at-risk youth.
Expanded program service offerings by securing grants and networking.
Educated residents and families through intensive community outreach coordination about available services and resources located in their community.
Represented organization to government, funding and field sources that increased FFL grant funding.
09/2008 to 10/2009
Support Services CoordinatorPHMC/PersonLink － Philadelphia, PA
Responsible for coordinating services based upon the development and implementation of an Individualized Service Plan (ISP) process for individuals who were involved or at-risk for criminal justice involvement.
Coordinated activities with the District Attorney's Office, the Adult Probation and Parole Department, DHS, and The Defenders Association of Philadelphia to comply with court orders.
Advocated for individuals and their families within and outside the criminal justice system to support and empower individuals to participate in their home and community and other support resources.
Coordinated system specific required paperwork and documentation such as written consents and permissions, and procedural safeguards.
Collected all required data and completed all required HCSIS, MRS and PHMC documentation and reporting requirements.
Developed and executed neighborhood plan with team of scholars to unite, prioritize and organize community efforts.
Assisted in development of "Fathers Make a Difference" campaign.
Identified and researched government sources of funding.
Prepared proposals and budgets.
08/2005 to 05/2007
Richard Grubb & Associates * NJ Surveyed historical architecture of 2,200 homes in the Parkside neighborhood of Camden.
Prepared assessment reports and profiles using specialized computer application for Camden's historical records.
B.S: Urban StudiesRutgers University － Camden, NJUrban Studies Urban Studies Member of Student Dean Advisory Council Rutgers University:
Attorney, budgets, budget, interpersonal skills, hardware, consolidations, Council, Creative problem solver, criminal justice, documentation, government, Grant writing, grants, insurance, ISP, leadership, market, Office, network, networking, organizational, pricing, process requests, Program management, programming, proposals, reporting, sales, written