Highly competent professional who can be trusted with even the most confidential projects. Seeking a professional position with leadership responsibilities including problem solving, planning, organizing and managing projects/budgets. I am a self Starter and quick learner who always exceeds expectations.
•Project Management responsible for customer implementations, customer conversions and special projects.
•Collaborate with business units and customers to identify and document project requirements.
•Recognize and implement changes to the project.
•Multitask throughout the day possibly touching 30-40 different projects on a daily basis.
•Resolve customer billing disputes, review invoices, adjust and credit accounts and handle accounts payable issues with internal and external departments.
•Recognized discrepancies quickly and resolve appropriately.
•Reconcile billing statements and review discrepancies with vendors and internal departments for resolutions.(Touch approx 50-70 customer or internal invoices on a weekly basis).
•Ensure all project requirements; risks and contingencies are identified, approved and completed for all assigned projects. Maintain reviews of project for any changes.
•Solve project issues/problems and work with a sense of urgency.
•Maintain the organization of multiple projects at one time. (Approximately 30-40 projects)
•Maintain superior communication of project scope, progress, issues and information to the managers of internal and external departments, implementations, project team and other stakeholders.
•Professionally work with all levels of staff and management to ensure all action items are completed timely and thoroughly and reported correctly.
•Coordinate and effectively manage project calls so that essential items are discussed and reviewed.
•Evaluate systems and processes to identify, document, and recommend and/or implement required changes or enhancements.
•Implementation of high-end data products.
•Maintain Project Budget: including the planned cost, the actual cost, and any costs for changes.
•Manage costs for each department involved in the project.
•Maintain the project schedule, act with urgency, make adjustments, maintain completion dates and maintain deadlines.
•Customer relations and executive complaints
General Studies: Emphasis in Health and Wellness
Magna Cum Laude
Microsoft Word, Excel, PowerPoint, Access, Outlook and Publisher, and Peoplesoft.
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