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sales advisor visual merchandiser resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Innovative Sales Advisor and Visual Merchandiser with 7 years of combined superior customer service and merchandising experience. Performance-driven associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing inbound calls and sustaining satisfactory relationships with customers. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.

Skills
  • Customer service experience
  • Sales background
  • Proficient in Merchandising
  • Upselling strategies
Experience
07/2017 to Current Sales Advisor/Visual Merchandiser The Integral Group Llc | Bethlehem, GA,
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
  • Outlined product features and answered questions about delivery policies, service standards and other areas of interest.
  • Placed orders and answered customer questions in-person and over phone to maximize customer service.
  • Created and implemented store displays, promoting sales and growth.
  • Worked with department leaders to develop effective plans for sales floor, seasonal products and special promotions.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Put together displays and layouts throughout store to promote trends and current sales items.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Maintained current graphics, signage and related sales collateral.
  • Restructured merchandising strategy to promote high value and products.
  • Supervised up to 3 employees on merchandising team.
  • Collected and evaluated information on customer buying habits and desires in order to take advantage of current conditions.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Explained goals and expectations required of trainees.
03/2014 to 06/2018 Assistant Property Manager Pilgrim's Pride Corp. | Athens, GA,
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Explained policies and procedures to tenants and enforced rules.
  • Handled resident complaints and expedited maintenance requests.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Kept records of correspondence with residents and tenants.
  • Escalated critical issues to property manager to promote immediate resolution.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Conducted apartment tours for potential tenants and answered questions about property.
  • Handled security deposit refunds.
  • Reviewed completed applications and assessed household information against file history and program regulations.
05/2016 to 05/2017 Customer Service Representative Family Dollar | City, STATE,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Directed merchandising and signage updates for weekly and seasonal promotional changes.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer services.
Education and Training
Expected in 05/2025 to to | Cerritos College, Norwalk, CA, GPA:
Languages
Spanish:
Native/ Bilingual
Negotiated:
English:
Native/ Bilingual
Negotiated:
Websites, Portfolios, Profiles
  • www.oyeproductions.net
  • www.oyeturadio.net
Certifications
  • Keyboarding Achievement Certificate – Long Beach City College, 2015 - 95 words per minute, 2 errors

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Resume Overview

School Attended

  • Cerritos College

Job Titles Held:

  • Sales Advisor/Visual Merchandiser
  • Assistant Property Manager
  • Customer Service Representative

Degrees

  • Some College (No Degree)

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