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Sales Advisor Resume Example

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SALES ADVISOR
Summary
Sales Associate driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.
Skills
  • Conflict resolution
  • Complex problem resolution
  • Superior communication skills
  • Strategic planning
  • Active listening
  • Verbal/written communication
  • Team player mentality
  • Outgoing personality
  • Enthusiasm
  • Time management ability
  • Accurate money handling
  • Sales expertise
Accomplishments
  • Promoted to Sales Advisor after only 30 days.
  • Awarded “Weekend Warrior”  of a district consisting of over 10 clubs for exceeding the club's sales goal of the month for 2 months in a row.
  • Met monthly sales goals for 7 months straight

Experience
08/2015 to 01/2017
Sales Advisor24 Hour Fitness － Rancho Bernardo, CA
  • Greeted store customers promptly and responded to questions with knowledgeable service.
  • Sold gym memberships, personal training, and childcare services
  • Cold-called prospective customers to build relationship.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Generated high volume of referrals.
  • Updated database with customer and sales information.
  • Established new customer accounts.
  • Informed management of special sales and service issues.
  • Evaluated competitors and performed market research.
  • Listened to customer needs and preferences to provide accurate advice.
  • Trained all new sales employees on effective techniques.
  • Increased purchase totals by recommending additional items.
  • Worked flexible schedule to accommodate changing customer levels.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Provided expert product and service information.
06/2015 to 09/2015
Personal StylistSwim Spot － Escondido, CA
  • Helped customers select swimwear that best fit their personal needs.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Processed shipments and maintained organized stock shelves.
  • Informed customers about all product lines and services offered by the company.
  • Processed all sales transactions accurately and in a timely fashion.
10/2013 to 03/2015
Personal StylistPlato's Closet － Escondio, CA
  • Styled outfits for customers
  • Bought gently used teen and twenty-something clothing and accessories for the store
  • Maintained visually appealing and effective displays for the entire store.
  • Consulted with customers on the latest styles and trends.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Kept current on market and product trends to effectively answer customer questions.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Processed all sales transactions accurately and in a timely fashion.
  • Marked clearance products with updated price tags.

Education and Training
2019
Bachelor of Arts: Environmental StudiesCalifornia State University San Marcos － San Marcos, CA, United States
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Resume Overview

Companies Worked For:

  • 24 Hour Fitness
  • Swim Spot
  • Plato's Closet

School Attended

  • California State University San Marcos

Job Titles Held:

  • Sales Advisor
  • Personal Stylist

Degrees

  • Bachelor of Arts : Environmental Studies

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