LiveCareer-Resume

sales administrative assistant resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Self-motivated Pharmacy Technician bringing proven leadership, organizational and customer relations skills. Independently solved insurance issues , filled as many as 100 prescriptions with no error per day all while providing exceptional customer service and multiple pharmacy duties

Skills
  • Scheduling
  • Workflow planning
  • Documentation and control
  • Database administration
  • Bookkeeping
  • Credit and collections
  • Problem resolution
  • Project organization
  • Relationship development
  • Supervision
  • Team management
Education
Hardee Senior High School Wauchula, FL Expected in 05/2003 Diploma : - GPA :
Work History
Cumulus Media - Sales/Administrative Assistant
Lexington, KY, 10/2017 - Current

Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Arranged corporate and office conferences for company employees and guests.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
Baptist Health Care - Registered Pharmacy Technician
Orlando, FL, 10/2016 - 11/2017

Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Collected co-payments or full payments from customers.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Processed incoming drug orders.
Baptist Health Care - Registered Pharmacy Technician
Pensacola, FL, 10/2015 - 11/2016
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Counted, measured, and compounded medications following standard procedures.
Jefferies Financial Group Inc. - Vice President
Dallas, TX, 10/2011 - 02/2015
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Mitigated financial discrepancies by efficiently managing budget and payroll operations.
  • Reduced costs by overhauling and streamlining contract bidding and procurement processes to assure best prices for materials and services.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
Additional Information

Licensed Registered Pharmacy Technician- Rpt-6626 State of Fl

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Resume Overview

School Attended

  • Hardee Senior High School

Job Titles Held:

  • Sales/Administrative Assistant
  • Registered Pharmacy Technician
  • Registered Pharmacy Technician
  • Vice President

Degrees

  • Diploma

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