sales admin ii resume example

Primary scope of work:

• Handle all customers with the highest standards of FIRST CLASS Customer Service
• Obtain merchandise requested by the customers and to answer customer questions regarding the location, price and/pr use of merchandise
• Process all sales transactions, voids and refunds promptly and with procedural guidelines
• Keeping the selling area clean, neat and organized.
• Stock shelves, counters or other sales fixtures with the appropriate merchandise and maintain company display standards.
• Check and ensure all merchandise is properly priced and taking corrective action when it is not. • Balancing out the register and till bag.
• Communicate best sellers and inventory needs to management staff
• Move from store to store based upon scheduling needs • Prepare for and participates in all store inventories as scheduled.

• Directed aircraft movements to and from terminal gates with accurate motions and all proper safety equipment.
• Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
• Provided clients with assistance in preparing required travel documents and forms.
• Contacted customers to advise on travel conveyance changes and to confirm reservations.
• Assembled and issued required documentation, such as tickets, travel insurance policies and itineraries.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Demonstrated self-reliance by meeting and exceeding workflow needs.

Primary Scope of work:

• Overall in charge in running the Head Office for SALES & RESERVATION for SeaQuest Dive Centers (Cebu & Bohol), Surmised Lodge and Oasis Resort, Bohol
• Creating procedures in the office
• Convey in a reassuring manner step by step instructions to resolve application issues on major government agencies such as for SSS, Phil Heath, HDMI and Bureau in Internal Revenue for AQUARIUS WATERSPORTS, INC. and DEAR BOAT RENTAL
• Development of an Accounting System both for Aquarius Watersports, Inc and Dear Boat Rental (AWI sister company) in cooperation with the Accounting firm (A.V. TIDOSO & Company)
• Collaborates with International and Local Travel Agencies for inbound bookings (incl. resort accommodation, scuba diving tours, land tours, transfers and airline tickets)
• Collaborates with the reservation department, resorts and dive centers' crew and staff for all inbound bookings for Resorts and Dive Centers. Collaborates with account officer for credit and collection department to ensure proper accounting with the travel agencies/ customers and suppliers to ensure where given assistance in bringing their over limit and/or pass due account
• Prepare suggested itineraries for direct bookings from local and international clients.
• Manage the Time and Attendance for AQUARIUS WATERSPORTS, INC. and DEAR BOAT RENTAL

Other Responsibilities that are assumed in the office:

• Recording books of account for monthly sales and income both for Aquarius Watersports, Inc. and Dear Boat Rental
• • Encoding the INVEX (Income Versus Expenses) for Office income and expenses • Provide computer technical support in person, remotely, via network, and even doing some technical repair.
• Maintain computer systems, maximizing system functionality and efficiency. Respond promptly to minimize any system downtime, including weekends.
• Maintain and develop website for the company.

Monitoring and repairing the website source programs. Initiatives that have been voluntarily produced outside of my job description are:

• Complicated bookings
• Provide layouts for advertisement on Travel and Dive Magazine
• Maintain an accurate database of the network configuration and computer equipment inventory. Regularly reconfigure machines for reuse.
• Document the problems encountered and develop the most fitting solution.
• Document procedures others can follow to do the work necessary in the computer and network services department.
• Facilitates supplies/stuff for resorts and dive centers at the pier during and after shipments .