Performance-oriented Sales Leader offering exceptional record of achievement over 3-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Skills
Advertising Campaigns
Budgeting and Expenditures
Profitability Assessments
Discount Rate Requirements
Business Growth and Retention
Sales Records Management
Customer Trend Analysis
Networking Events
Persuasive Negotiations
Profit Target Achievement
Operating Procedures and Policies
Salesforce Software
Shipping and Receiving Oversight
Customer Complaint Resolution
Profit and Revenue-Generating Strategies
Process Knowledge
Consultative Selling Techniques
Transportation Solutions
Operational Efficiency
Retail Knowledge
Marketing Strategy Development
Territory Volume
Motivational Techniques
Promotions and Marketing Strategies
Client Base Retention
Site Visits
Customer Service and Assistance
Sales Tracking
Customer Billing
Information Updates
Inventory Control Processes
Portfolio Strategy
Store Displays
Product and Service Management
Order Management
Persuasive Selling
Customer Order Management
Customer Portfolio Management
Supplier Relations
Account Servicing
Insurance Follow-Up
Inventory Management and Planning
Command and Control
Brand Development
Effective Written and Verbal Communication
Sales Targeting
Territory Management
Work History
08/2021 to Current
Sales Account ManagerAmazon.Com, Inc. – Olive Branch, MS,
Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Anticipated clients' needs by staying in touch on regular basis.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Created proposals for new and repeat customer business transactions.
Contacted regular and prospective customers to explain product features and solicit orders.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Built client relationships by acting as liaison between customer service and sales teams.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Monitored market activity and quoted pricing to maintain healthy profit margins.
Created sales contacts with on- and off-premise accounts.
Organized joint sales calls with current customers and outside vendors.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Managed portfolio of 45 accounts.
Analyzed and reported on weekly customer activity, business trends and areas of concern.
Developed competitive comparison tables of Beer pricing, fees, ratings, category and product performance to use for account sales calls.
Exceeded team sales goals by 10% in a year.
Maintained central database of key contacts, risk ratings, financial impact and key issues.
Developed and implemented creative, cost effective programs which increased client retention rates by 10% compared to prior year.
Handled highest volume account in busiest territory, generating more than 10% growth in a year.
Consistently exceeded monthly sales quotas by more than 40% by pursuing leads and expanding prospect list.
Managed and motivated sales team to increase revenue 10% in a year.
11/2019 to 08/2021
Sales RepresentativeRehrig Pacific Company – Wilkes Barre, PA,
Increased sales by offering advice on purchases and promoting additional products.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Retained excellent client satisfaction ratings through outstanding service delivery.
Trained and mentored new sales representatives.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
06/2015 to 11/2019
Warehouse ReceiverPerformance Food Group – Louisville, KY,
Unloaded pallets and deliveries and organized products in warehouse.
Compared shipping orders and invoices against contents received to verify accuracy.
Organized storage areas to optimize materials movements and minimize labor hours.
Coordinated warehouse organization scheme and product placements.
Education
Expected in 08/2015 to to
Associate of Science: Cabrillo College - Aptos, CA GPA:
Expected in 05/2014 to to
General Education: Pajaro Valley High School - Watsonville, CA GPA:
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