Highly motivated Sales and Account Manager with over ten years of customer service and sales experience. Excellent reputation for resolving problems and improving customer satisfaction. Multi-tasking professional well-known for successfully turning problematic customer accounts into ongoing, lucrative contracts. Recognized consistently for 98% client retention rate, performance of excellence and contributions to success in Sales and Account Management industry. Expands network connections by effectively listening to customer needs and trouble shooting complaint issues to resolve escalation.
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