Sales Account Manager Resume Example
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SALES ACCOUNT MANAGER
Summary
Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment in sales industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.
Skills
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Experience
Holistic Industries | New Castle , PASales Account Manager04/2018 - Current
- Facilitated remarkable results through strategic leadership and industry expertise.
- Projected and implemented support for more than a million in sales revenue per month and achieved a high target percentage% in margin.
- Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
- Liaised between customers and sales teams to deliver successful solutions according to customer needs.
- Consistently secured new accounts each month.
- Negotiated details of deals and bids to secure business and process Purchase orders to close the business.
- Answered customers' questions about product prices, availability, uses and credit terms.
- Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
- Work alongside 100+ vendors a day such a Google, Microsoft, HP, and lenovo to meet customer needs.
- Work in B2B sales environment speaking with Top tier executives each day.
- Train each week on new and exciting product opportunities for customers
- Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
- Formulated trusted relationships with key accounts.
- Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
- Wrote, proofed and edited sales proposals and correspondence.
First State Community Bank | Lebanon , MOLoan Officer12/2016 - 04/2018
- Provided expert financial advice secured and both educational and personal loans.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
- Assisted senior-level credit officers with complex loan applications.
- Effectively managed more than 100 per day client relationships.
- Performed daily maintenance of loan applicant database.
- Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
- Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Ruby Level Award Insurance Sales -OneMain Financial Received November 2017
- Emerald Level Award Insurance Sales-OneMain Financial Received November 2017
- Auto Plus license Insurance-SC Department of Insurance-Received Jan 2017
Bank Of America Corporation | Aliso Viejo , CASales Solutions Specialist02/2013 - 12/2016
- Impacted sales revenue by influencing placement of products.
- Innovated and implemented plan-o-grams, educational aids and merchandising techniques to drive customer traffic and sales revenue through visual presentation.
- Developed sales presentations to educate personnel on product placement to increase sales revenue and drive customer traffic.
- Analyzed product movement and offered valued suggestions to increase sales.
- Supplemented sales strategy in conjunction with sales leaders across organization.
- Trained associates on cross-selling and relationship-building techniques.
- Initiated non-cash marketing incentives to generate vehicle “buzz” and interest.
- Penetrated new markets by investigating competitor products, services and trends.
- Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action plans.
- Promoted product and service benefits through facility tours and engaging presentations.
- Leveraged trends in customer industries and marketplaces to develop value-added solutions and approaches.
- Drove business development by cultivating strong supplier relationships and executing benefit-oriented sales presentations to prospects.
- Recognition as the top Experience specialist in the District of SC (Verizon)- January 2015-March 2015
Risk Strategies Company | Springfield , NJAdministrative Assistant06/2009 - 10/2012
- Planned and executed church meetings, lunches and special events for groups of executive staff.
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Directed communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
- Arranged domestic and international travel, hotel and transportation needs for staff and Senior Pastor.
- Managed conference calls by documenting participant details and preparing audio recordings for future reference.
- Processed financial documents including contracts, expense reports and invoices.
- Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
- Created PowerPoint presentations used for business development.
- Set up and maintained physical and electronic filing systems.
- Performed complex administrative management of sensitive and confidential issues.
- Managed building access and supplied key cards to church staff and visitors.
- Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Education and Training
Lander University | City, StateBachelor of Science in Business Marketing/Management 11/2013
- Lander Public Business society Member Sept 2010-2012
- Lead captain of Lander Marketing Project Management Group Sept 2012-2013
Liberty University | City, StateMaster of Arts in Project Management Expected in 11/2021
Certifications
The Open University- IAB Digital Marketing and Media Foundations (Google) Certification ISSUE DATE: April 2020
Credential ID: 7YPK5QK65
https://learndigital.withgoogle.com/digitalunlocked/validate-certificate-code
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Resume Overview
School Attended
- Lander University
- Liberty University
Job Titles Held:
- Sales Account Manager
- Loan Officer
- Sales Solutions Specialist
- Administrative Assistant
Degrees
- Bachelor of Science in Business Marketing/Management
Master of Arts in Project Management
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