sales account manager resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships. Responsive and organized Account Manager adept at managing intense demands of multiple existing customer accounts. Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build most successful business partnerships. Results-oriented Account Manager with a history of excelling in revealing customer needs and delivering solutions. Results-driven account manager that brings outstanding analytical, multitasking and time management abilities. Offers 6-year background overseeing daily operations of business segments or departments. Driven and cost-conscious individual dedicated to capitalizing on new revenue potential. Driven Account Manager successful at expanding network connections and introducing products persuasively. Highly experienced with customer service. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Business Development
Revenue Generation
Strong Deal Closer
Account Development
Strategic Account Development
Strong Interpersonal Skills
Contract Negotiations
Sales Forecasting
Territory Sales Management
Prospecting and Cold Calling
Powerful Negotiator
Complaint Resolution
Business Strategies
Lead Prospecting
Upselling and Consultative Selling
Business Growth and Retention
Business Relationship Management
Market Analysis
Customer-Oriented
Demand Forecasting
Product Training and Placement
Contract Negotiation Expertise
Team Building Expertise
Proven Sales Track Record
Skilled Multi-Tasker
Strategic Marketing
Account Servicing
Relationship Selling
B2B Sales
Market Trend Analysis
Sales Tactics
Client Relationship Building
Experience
Sales Account Manager, 04/2016 - 06/2023 Burkhart Dental – San Diego, CA,
Addressed customer questions and concerns regarding products, prices and availability.
Formulated trusted relationships with key accounts.
Monitored market conditions, product innovations and competitor activity and adjusted account sales approach to address latest market developments.
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
Liaised between customers and sales teams to deliver successful solutions according to customer needs.
Answered customers' questions about products prices, availability, uses and credit terms.
Developed and executed annual sales plans and strategies for Crawfordville,FL territory.
Recommended quarterly reports to customers based on needs and interests, resulting in 3-5% increased sales revenue.
Wrote, proofed and edited sales proposals and correspondence.
Answered customers' questions about product prices, availability, uses and credit terms.
Negotiated details of contracts and payments and prepared sales contracts and order forms.
Delivered exceptional account service to strengthen customer loyalty.
Developed and executed annual sales plans and strategies for Crawfordville,fl territory.
Trained sales teams on educational products.
Supervised 3 account managers.
Delivery Driver, 04/2016 - 03/2018 Roadie, Inc. – Copenhagen, NY,
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Utilized street maps to plan and determine most efficient routes.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Notified customers of delays to decrease calls to support.
Inspected vehicle and maintained gas, oil and water levels.
Verified deliveries against shipping instructions prior to delivering to customers.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Loaded and unloaded vehicles at distribution center and delivery address.
Kept accurate logs of all deliveries and trips.
Contacted customers prior to delivery to coordinate delivery times.
Determined optimal routes based on GPS application information and knowledge of local routes.
Inspected vehicles' condition, supplies and equipment before and after trips
Reviewed delivery documents and orders and reported errors to supervisor.
Presented order bills and collected payments for deliveries.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Conducted pre-inspections to keep trucks reliable and well-maintained.
Processed shipment documents neatly and efficiently for each load.
Reported mechanical problems encountered with vehicles to dispatch.
Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Reported delays and accidents to stations using telephones or two-way radios.
Filed vehicle logs, cargo records or billing statements according to company regulations.
Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Operated manual and mechanical equipment safely to minimize injury and accident risks.
Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
Improved project completion time, multi-tasking operations on heavy equipment and trucks.
Conducted emergency vehicle repairs to restore safety and dependability.
Wireless Sales Consultant, 10/2009 - 03/2016 At & T – San Francisco, CA,
Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
Used on-site computer systems to access figures and documentation associated with available service plans.
Researched and analyzed monetary figures involved in monthly subscription plans and explained commitments and charges to interested guests.
Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
Welcomed guests and asked open-ended questions to best determine which products would meet needs.
Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
Detailed product features for customers to provide information for best decisions based on personal needs.
Greeted customers to determine wants or needs.
Cleaned shelves, counters and tables to maintain organized store.
Answered store and merchandise questions and led customers to wanted items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Organized store by returning merchandise to proper areas and restocked displays.
Recommended merchandise to customers based on needs and preferences.
Maintained knowledge of sales and promotions, return policies and security practices.
Computed purchases and received and processed cash or credit payment.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Recommended, selected and located merchandise based on customer desires.
Described merchandise and explained use, operation and care.
Exchanged merchandise for customers and accepted returns.
Ticketed, arranged and displayed merchandise to promote sales.
Placed special orders or called other stores to find desired items.
Bagged or packaged purchases and wrapped gifts.
Watched for and recognized security risks and thefts to prevent or handle situations.
Prepared merchandise for purchase or rental.
Maintained records related to sales for store management.
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