Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Persuasive Account Manager skilled at developing diverse and large client base. Constantly looks for new ways to promote products and build professional network ties.

Skills
  • Rental sales techniques
  • Contract Negotiations
  • Enthusiastic yet professional demeanor
  • Strategic marketing
  • Organized
  • Sales and contact reports
  • In-depth knowledge of Salesforce
  • Detail-oriented data analysis
  • Fluent in american sign language
  • Food service management certification
  • Food handlers license
  • 10+ years of culinary training
Work History
Sales Account Manager, 06/2010 to 12/2015
Abb LtdLas Vegas, NV,
  • Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Maintained central database of key contacts, risk ratings, financial impact and key issues.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Created sales contacts with on- and off-premise accounts.
  • Organized joint sales calls with current customers and outside vendors.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Attracted [Number] new accounts in [Timeframe] through targeted client development.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Contacted [Number] of new and existing customers per [Timeframe] to discuss new products and services.
  • Negotiated prices, terms of sale and service agreements.
Retail Manager, 01/2008 to 05/2010
Johns Hopkins MedicineColumbia, MD,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Managed controllable P&L line items, including inventory, cash and payroll.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Eased team transitions and new employee orientation through effective training and development.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Cultivated customer loyalty to enhance retention by delivering outstanding service.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Trained and developed new employees for ease of transition into team.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Assisted in recruiting, hiring and training of team members.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Handled inventories, cash and payroll procedures and managed controllable P&L line items.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Reviewed reports of cash and operations to effectively control store inventory.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Submitted reports to senior management to aid in business decision-making and planning.
Sales Account Manager, 03/2005 to 12/2007
Abb LtdMount Juliet, TN,
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Developed competitive comparison tables of furniture/electronic pricing, fees, ratings, category and product performance to use for account sales calls.
  • Trained peers and management team on internal system supports and implementation plans.
  • Maintained central database of key contacts, risk ratings, financial impact and key issues.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Created sales contacts with on- and off-premise accounts.
  • Created proposals for new and repeat customer business transactions.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
Education
GED: , Expected in 07/2000
Harrison County High School - Cynthiana, KY
GPA:
Certifications
  • Food handlers license
  • Food management certification

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Resume Overview

School Attended

  • Harrison County High School

Job Titles Held:

  • Sales Account Manager
  • Retail Manager
  • Sales Account Manager

Degrees

  • GED

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