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Sales Account Executive Resume Example

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SALES ACCOUNT EXECUTIVE
Summary

Highly communicative, personable individual with extensive knowledge and administration experience in non-profit organization. Excellent conflict resolution skills with proven ability to defuse high-stress situations. Bilingual individual with expertise in crisis intervention and stress management, assisting others with spiritual needs and handling administrative tasks. Confident and friendly outlook with a strong understanding of current technologies and integration strategies.

Skills
  • Team leadership
  • Time management skills
  • Crisis management
  • Strong communicator
  • Skilled multi-tasker
  • Fast learner/Teachable
  • Coaching and counseling
  • Computer-savvy
  • Bilingual in English and Spanish
  • Program development
  • Leadership development
  • Community outreach
  • Relationship Development
  • Family counseling
  • Grief counseling
Experience
Yelp Inc. | Scottsdale, AZSales Account Executive01/2020 - Current
  • Penetrated new accounts and connected closely with decision-makers to close deals.
  • Worked closely with leadership team to develop and implement effective marketing strategies.
  • Nurtured customer relationships with positive, knowledgeable support for all sales and service needs.
  • Facilitated smooth service delivery and followed up after sales to offer additional support and capitalize on cross-selling opportunities.
  • Introduced customers to new offerings and updated accounts.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Cross-sold additional products and services to purchasing customers.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Amazon | Goodyear, AZAmazon Warehouse Worker11/2019 - 12/2020
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
The Salvation Army Cascade Division | Hillsboro, ORCorps Officer/Pastor06/2017 - 10/2019
  • Directed community engagement programs and services for youth, families, and seniors including emergency food pantry, utility assistance programs, and youth character development programs.
  • Oversaw hiring and recruitment of personnel in all departments.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Guided employees through routine and complex administrative situations with decisive but motivational approach.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Managed budget and tracked expenses against plans.
  • Recruited, trained and managed staff and volunteers.
  • Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
  • Visited, counseled and prayed with church members to provide pastoral care.
  • Worked with church leaders, staff and ministry teams to achieve growth of church and to foster positive community impact.
  • Mentored both youth and adults at difficult stages of their life.
  • Managed all aspects of ministry.
  • Represented The Salvation Army TVC to government, funding and field sources at meetings and conferences.
  • Collaborated with community leaders, organizations and public agencies to promote organization's community service programs.
The Salvation Army Intermountain Division | Greeley, COCorps Officer/Pastor06/2014 - 06/2017
  • Providing spiritual, emotional and social services to clients and families from various backgrounds and cultures.
  • Developed and cultivated professional relationships with various third parties, including city officials, civic groups and members of public, improving engagement in fundraising activities.
  • Reviewed staff work and gave comprehensive and constructive feedback.
  • Recruited, trained and supervised between 10-20 new staff members and volunteers each year.
  • Made appearances at special events as representative of The Salvation Army to develop new relationships with possible donors.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Used variety of software including spreadsheets and databases to support communications and scheduling.
Education and Training
Salvation Army College For Officer Training At Crestmont | Rancho Palos Verdes, CAAssociate of Arts in Ministry06/2014
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Resume Overview

Companies Worked For:

  • Yelp Inc.
  • Amazon
  • The Salvation Army Cascade Division
  • The Salvation Army Intermountain Division

School Attended

  • Salvation Army College For Officer Training At Crestmont

Job Titles Held:

  • Sales Account Executive
  • Amazon Warehouse Worker
  • Corps Officer/Pastor

Degrees

  • Associate of Arts in Ministry

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