LiveCareer-Resume

sales account executive resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 (555) 432-1000, resumesample@example.com
Professional Summary

Driven and passionate Sales Account Executive with 10 years of diverse experience with small to enterprise companies. Dedicated to developing long-term relationships with customers and committed to exceeding goals, working closely with coworkers and closing sales quickly. Particularly strong working in fast-paced environments. Ready to pursue new professional challenges and career development with growing company.

Skills
  • Account Management
  • Excellent verbal and written communication
  • Team collaboration and leadership
  • Data Management
  • Active Listener
  • Customer Service
  • Relationship building and management
  • Business Development and Planning
  • Product and Service Sales
  • Research and Analysis
  • Highly Detail-Oriented
Work History
08/2020 to Current Sales Account Executive Camp Systems | Chicago, IL,
  • Establish and grow a pipeline of new membership and sponsorship sales opportunities to increase bottom line revenue.
  • Use a systematic approach to establish new relationships with businesses including understanding their short- and long-term goals, identifying key decision-makers, understanding the organizational structure, and uncovering their advocacy needs.
  • Qualify, structure, negotiate, close, and manage sales opportunities that will drive membership engagement, revenue, and new customer acquisition.
  • Work with membership, marketing, and government affairs teams to evaluate and execute new membership and sponsorship opportunities.
  • Identify and track relevant metrics of success and periodically report to the leadership team on status.
  • Strategically prospect for new business via telephone, video-calls and email.
  • Use internal CRM system to track sales opportunities, log activities and maintain data integrity.
  • Negotiate sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
  • Prepare marketing materials that would be sent out to members, which detailed new events, promotions and activities that were coming up.
  • Enhance productivity levels by anticipating needs and delivering outstanding support.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Process invoices each week and manage client documentation.
  • Assist the Maryland Chamber Foundation's Director in managing the annual Teacher Externship Program.
  • Recruit, interview and provide program assistance in order to support the growth of workforce development opportunities for local students, high school teachers, counselors and businesses.
  • Coordinate and implement onboarding efforts of with new members as well as quarterly retention sessions to ensure over 5,500 members have a complete understanding of benefits, resources and engagement opportunities.
  • Model exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
06/2016 to 09/2020 Operations Manager Mahle, Inc. | Plymouth, MN,
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Promoted positive customer experience through day-to-day supervision and management of facility.
  • Trained new employees on proper protocols and customer service standards.
  • Appraised inventory levels and ordered new merchandise to keep quantities well-stocked.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
10/2018 to 03/2020 Lead Generation Specialist Total Mechanical Systems | Bristol, CT,
  • Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
  • Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
  • Cold called perspective customers to determine product or service needs, ascertain timelines, and identify decision-makers.
  • Built prospect lists of potential new customers through research and identification of business opportunities.
  • Wrote engaging and successful marketing, advertising and website copy to increase website and social media traffic.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns and website updates.
  • Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Developed paid client ads for use on diverse social media platforms.
07/2015 to 08/2017 Executive Account Manager Kepro | Murphy, NC,
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Owned all aspects of sales planning, development, and team and account management.
  • Developed marketing content such as promotional materials and advertisements for social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind.
  • Oversaw technical documentation, instruction and evaluation to meet IT education initiatives.
  • Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs.
  • Cultivated customized curriculum and course content to address organizational technology training mandates.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Maintained and organized electronic files for applicants and tracked feedback created throughout interview process.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Education
Expected in 12/2016 to to Bachelor of Science | Cybersecurity University of Maryland Global College, Upper Marlboro, MD, GPA:

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Resume Overview

School Attended

  • University of Maryland Global College

Job Titles Held:

  • Sales Account Executive
  • Operations Manager
  • Lead Generation Specialist
  • Executive Account Manager

Degrees

  • Bachelor of Science

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