LiveCareer-Resume

sales account executive resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Tenacity, exceptional communication skills, along with a goal-driven work ethic are all essential components to excelling in sales. As a talented sales professional with a proven history of successfully generating new business and driving revenue growth, I am ready to make a positive impact as your next Key Account Manager.
Formulating new business opportunities, achieving product expertise, and creating key customer and supplier relationships define my career accomplishments. In addition my experience in prospecting and securing new accounts whilst consistently providing exceptional white glove service, positions me well to exceed any sales goals set .
Now with my recent international experience, I've gained a unique skill set and a new level of self confidence which has pushed me to think more creatively and step outside my comfort zone whilst I worked in some of the most competitive markets well known globally. This has accelerated my growth as a sales professional and personally which I can now apply to my future career.

Skills
  • Ability to overcome objections
  • Business Growth and Retention
  • Problem Solving
  • Business Acumen
  • Exceptional Communication Skills
  • Social Media Platforms
  • Social Media Campaign
  • Public Speaking/Presentation
  • Time Management
  • Negotiation
  • Emotional Intelligence
  • Active Listening
Work History
Sales Account Manager, 05/2021 - Current
Abb Ltd Phoenix, AZ,
  • Required confident communication and active listening skills
  • Maintaining records to provide transparency on sales activities via the CRM - Hubspot
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Hunter - Cold-called outbound via phone and email & followed up leads
  • Top notch people skills
  • Documented customer interactions using Hubspot to capture data in processing system.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created proposals for new and repeat customer business transactions.
  • Handled 20-30 calls per day to address customer inquiries and concerns.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Met with operators face to face when appropriate
  • Utilised business templates & proposals to automate workflow
Sales Account Manager, 10/2019 - 04/2021
Aaa Of Southern California Allentown, PA,
  • Contacted prospective customers regularly to schedule meetings so I can explain our concierge service and solicit orders.
  • Exceeded my sales goals by 50% within in my first 12 months, generating $460,000.00 in revenue. Brought in Gross Sales of $60,345,933.00
  • Attracted 32 new accounts in 12 months through targeted client development.
  • Maintained high standards of customer service by supporting their escrow needs and credit questions accurately.
  • Met with an average of 10 clients per week consistently, resulting in 95% client retention rate.
  • Built strong client relationships by acting as a liaison between the Conveyancing/Escrow Teams and Real Estate Agent
  • Promoted brand awareness, myself, marketing content such as blogs, promotional materials and virtual videos on social media.
  • Used my industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Presented to a number of people, between 30 - 150 at weekly office meetings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Collaborated our Affiliates to identify relevant questions , determine best methods of promoting brand awareness and working successfully together.
Sales Account Executive , 06/2018 - 09/2019
Aspen Dental Morehead City, NC,
  • Proactively managed client correspondence and recorded all tracking and communications
  • Upsold and closed customer sales by driving product benefits around client needs and increased revenue $120,000 in 6 months of selling
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Implemented marketing and sales campaigns to effectively brand Terminix
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
  • Exceeded established sales goals and increased client retention
  • Maximized business potential by providing excellent customer service and ensuring client retention
  • Brought in new customers and retained base through proactive management of individual needs and development of robust Pest Control solutions
  • Set up appointments with potential and current customers to discuss new products and services
  • High success with cold calls closed sales $71000 within 6 months
  • Networked at events and by phone to expand business profits and revenues
  • Forged and nurtured impactful relationships with both my clients, team mates and vendors to cultivate loyalty and trust
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks
Senior Key Account Manager, 12/2009 - 09/2016
Foodpanda Manila, AR,
  • Developed and executed sales presentations as well as both internal and external product training workshops
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning
  • Major success - Number 1 Sales Person nationally 3 consecutive years
  • Achieved sales goals of $300000 p.a and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships
  • Trained several new sales representatives on sales strategies, processes and products and services
  • Coordinated staff sales meetings to discuss developmental strategy, best practices, overcome objections and process improvements
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Monitored sales team performance, analyzed sales data and reported information to area managers
  • Built relationships with customers and community to establish long-term business growth
  • Attracted new clientele and developed customer relationships by hosting product-focused events
National Sales Consultant, 01/2004 - 10/2009
Hamilton Island City, STATE,
  • Exceeded sales goals to increase revenue and facilitate selling of Hamilton Island as a holiday destination
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
  • Upsold and closed customer sales by driving product benefits around client needs and increased revenue
  • Serviced returning customers on regular basis to maximize revenue
  • Addressed each customers' needs and wants to recommend suitable product options
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics
  • Networked at events, trade shows and by phone to expand business profits and revenues
Education
3 Day Course : Supervisor Course , Expected in 08/2013
-
AIM - Sydney Australia ,
GPA:
Status -
High School Diploma: , Expected in 11/1999
-
Emmaus College - Sydney Australia ,
GPA:
Status -

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Resume Overview

School Attended

  • AIM
  • Emmaus College

Job Titles Held:

  • Sales Account Manager
  • Sales Account Manager
  • Sales Account Executive
  • Senior Key Account Manager
  • National Sales Consultant

Degrees

  • 3 Day Course
  • High School Diploma

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