Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Talented; performance-driven industry professional with stellar record of accomplishments in connecting with customers of all types. More than 10 years driving remarkable sales. Proactive, well-organized leader that is relatable, successful, and skilled at meeting and exceeding targets with strategic approaches. Avid record keeper that thrives in competitive settings. Bilingual. Skilled self starter with an impeccable memory. Enthusiastic product demonstrator, and problem-solver.

  • Merchandising knowledge
  • Cash handling accuracy
  • Relationship selling
  • Product Sales
  • Verbal/written communication
  • Customer- and service-oriented
  • Sales expertise
  • Reliable and punctual
  • Energetic self-starter
  • Team player mentality
  • Brand promotions
  • Inventory control procedures
11/2019 to Current Sales Tapestry, Inc. | Plano, TX,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Processed orders through Excel, Salesforce, and Facets.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Offered product and service consultations and employed upselling techniques.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Produced sales documents, finalized deals and filed records.
  • Mentored new Cognizant employees from overseas on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
02/2014 to Current Knowledge Management Specialist Brightwheel | San Francisco, CA,
  • Worked alongside other departments and agencies to grow partnerships and gain a knowledge base conducive of tight timeframes in a fast paced and ever changing industry.
  • Developed and delivered training materials to new and existing employees.
  • Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
  • Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
  • Stayed up to date on federal, state and local regulations governing our industry standards, practices, and patient rights.
  • Identified practical and potential practices to boost productivity and minimize loss of resources that were implemented timely and successfully.
  • Staff onboarding.
  • Reporting.
  • Delivered training material and trained staff across 3 service areas, Idaho, Oregon, and Washington.
  • Provided excellent service and attention to detail when face-to-face or through written and telephonic communication.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service to bilingual clients.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided IT and software trouble-shooting support to interdepartmentally through the organization.
  • Performed site evaluations, customer surveys and team audits.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
05/2010 to 02/2013 Retail Manager Wegmans Food Markets | Millport, NY,
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Streamlined operational efficiencies by hiring and training staff to drive growth initiatives.
  • Used empathy and persuasive negotiation skills to deliver positive customer experience.
01/2006 to 09/2009 Farming Self Employed | City, STATE,
  • Assisted with land preparation and analysis by taking samples of soil and crops.
  • Cultivated and supported wide variety of strains crops by implementing irrigation systems and using different techniques.
  • Constructed frames to support healthy growth.
  • Fed and watered the crop while closely monitoring the growth, health changes.
  • Groomed and processed.
  • Kept detailed feeding, medication, cleaning and behavior notes to increase the quality of the yield.
Education and Training
Expected in 06/2006 High School Diploma | Sedro Woolley Senior High School, Sedro-woolley, WA GPA:
Expected in | Skagit Valley College, Mount Vernon, WA GPA:
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School Attended

  • Sedro Woolley Senior High School
  • Skagit Valley College

Job Titles Held:

  • Sales
  • Knowledge Management Specialist
  • Retail Manager
  • Farming


  • High School Diploma
  • Some College (No Degree)

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