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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Dedicated Sales Associate offering 30 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Skills
  • Short Sales/Note Sales
  • Sales
  • Sales skills
  • Sales patterns
  • Sales reporting
  • Sales tactics
  • Sales closing
  • Consultative sales
  • Sales operations
  • Sales representation
  • Sales strategies
  • Sales growth
  • Sales methods
  • Sales planning
  • Sales solutions
  • Wireless sales
  • Telephone sales
  • Sales understanding
  • Sales promotions
  • Sales training
  • Sales technique
Experience
Sales , 10/2019 to Current
Tapestry, Inc.Ann Arbor, MI,
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • MaintaiJessica knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • RetaiJessica product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Offered product and service consultations and employed upselling techniques.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Built and maintaiJessica effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Negotiated and closed deals with minimal oversight.
Sal, 07/1992 to 10/2019
VodafonePune, IN,
  • Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Produced incremental revenue to customers through cross-selling and upselling additional products and services.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Met with current customers on frequent basis to check on satisfaction and propose new offerings.
  • Elevated customer purchasing experiences to promote steady rev
  • StrengtheJessica branding initiatives by coordinating trade shows and creating marketing collateral to maximize outreach.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Supported clients with targeted and highly successful product launches.
  • StrengtheJessica branding initiatives by coordinating annual events to maximize outreach.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Manager, 01/1983 to 12/1991
Pizza SamsCity, STATE,
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategies.
  • Decreased costs significantly by negotiating with vendors and suppliers for better prices.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • AssigJessica tasks to associates to fit skill levels and maximize team performance.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and hired qualified candidates to fill team vacancies by posting openings in local newspapers, job boards and sharing details via social media platforms.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • OpeJessica and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
  • TraiJessica current employees on additional job positions to maintain coverage of roles at all times.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Education and Training
Associate of Arts: Marketing , Expected in
Delta College - Bay City Mi,
GPA:
High School Diploma: , Expected in 06/1979
HH Dow High School - Midland Mi,
GPA:

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Resume Overview

School Attended

  • Delta College
  • HH Dow High School

Job Titles Held:

  • Sales
  • Sal
  • Manager

Degrees

  • Associate of Arts
  • High School Diploma

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