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Sales Resume Example

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SALES
Summary

Performance-driven sales professional with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Dedicated Sales Associate offering 32 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Talented with strong background in sales. Passionate about sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 32 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Results-oriented Sales Associate specializing in sales and support. Proven 32-year track record of success in exceeding customer service and sales goals. Pursuing leadership position with growing company.

Engaging sale associate committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 32 years of experience in answering routine product questions and meeting assigned sales goals.

Skills
  • Retail loss prevention
  • Merchandising knowledge
  • Brand promotions
  • Cash handling accuracy
  • Relationship selling
  • Written and oral communication skills
  • Excellent communication skills
  • B2B sales and customer service
  • Sales expertise
  • Outgoing personality
  • Team player mentality
  • Customer service
  • Results oriented
  • Money handling
  • Reliable and punctual
  • Retail merchandising expertise
  • Cash register operation
  • Product Sales
  • Accurate money handling
  • Customer- and service-oriented
  • Listening skills
Experience
02/2016 to 10/2019
SalesGemaire Distribution － West Palm Beach, FL
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Processed orders through system and coordinated product deliveries.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
02/2006 to 04/2016
Sales AssociateAc Supply Center － Hollywood, FL
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Educated customers on product and service offerings.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Processed orders through system and coordinated product deliveries.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended optimal merchandise based on customer needs and desires.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Stayed up to date on store promotions, payment policies and security practices.
05/1999 to 04/2016
Sales AssociateJohnstone Supply － Miami, FL
  • Sold various products by explaining unique features and educating customers on proper application.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Processed orders through system and coordinated product deliveries.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Negotiated and closed deals with minimal oversight.
  • Offered product and service consultations and employed upselling techniques.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Recommended merchandise to customers based on needs and preferences.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stayed up to date on store promotions, payment policies and security practices.
Education and Training
High School DiplomaAmerican Sr High － Miami, FL
HVAC Installation And RepairMiami Lake Tech － Miami, FL
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Resume Overview

Companies Worked For:

  • Gemaire Distribution
  • Ac Supply Center
  • Johnstone Supply

School Attended

  • American Sr High
  • Miami Lake Tech

Job Titles Held:

  • Sales
  • Sales Associate

Degrees

  • High School Diploma
    HVAC Installation And Repair

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