Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 16 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Performance-driven resturant professional with stellar record of accomplishment in connecting with 100's customers and driving remarkable merchince and customer service in sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Engaging sales committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 20 years of experience in answering routine product questions and meeting assigned sales goals.

Focuse10ales driven to develop and implement fresh sales and marketing strategies with financial and operational discipline. Skilled at building strategic partnerships and managing existing relationships. Proven leader with history meeting and exceeding sales objectives.

Results-oriented individual with over 25 years of experience implementing marketing strategies to substantially increase store productivity and repeat clientele. Expertise in arranging new merchandise, managing cash registers and independently opening and closing store. Organized, efficient and capable of handling crowds of over 10 during special sales events.

Talented sales with strong background in number 1 in sales. Passionate about t sales, customer relationship management and merchandising. Strategically increase profitability with enhanced displays and appealing ensembles.

Responsible and friendly customer service able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Relationship selling
  • Cash handling accuracy
  • Inventory control procedures
  • Retail loss prevention
  • Merchandising knowledge
  • Jbl, samsung, LG etc. brand promotions
  • Sales development
  • Reading comprehension skills
  • Documentation and recordkeeping
  • Written and oral communication skills
  • Product line expansion
  • Hunter/farmer sales strategies
  • Energetic self-starter
  • Financial records analysis
  • Outgoing personality
  • Listening skills
  • Excellent communication skills
  • Superb time management
  • Client account management
  • Product Sales
  • Results-oriented
  • Team player mentality
  • Inventory management
  • Customer- and service-oriented
  • POS system operation
  • Retail merchandising expertise
  • Money handling
  • Verbal/written communication
  • Customer service
  • Key account generation
  • Cash register operation
  • Accurate money handling
  • Sales expertise
Experience
Sales, 12/2005 to Current
Api Group CorporationNew Brighton, MN,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Offered product and service consultations and employed upselling techniques.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Cook Helper, 05/2000 to 12/2005
Management & Training CorporationAstoria, OR,
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Employed knowledge of cutlery and culinary tools to prepare proper foods.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Cross-trained in register and delivery positions to support team and help meet all customer needs.
  • Re-stocked, organized and arranged service and food stations.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each time needed.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Protected food from spoilage by storing according to safety procedures.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Delivery Driver, 12/1993 to 05/2000
Bunzl DistributionHobart, IN,
  • Went 3 days operating motor vehicles without accident.
  • Consulted with customers to gain feedback and address concerns with products or services.
  • Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by 50%.
  • Operated delivery vehicles 3 days per week, averaging 20 miles on road and 15 customers served.
  • Verified contents of 4 daily inventory loads against Bills of Lading with 100% accuracy.
  • Collected and tracked customer payments to meet financial demands.
  • Promoted food products at route locations, bringing in $100 in additional income per month and driving acquisition goals.
  • Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
  • Exceeded productivity goals by 50% through effective routing and planning.
  • Maintained 20 long-term customer accounts worth over $150 through exceptional customer service.
  • Maintained solid connections with established customers to promote new products.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Completed order forms and collected payments to keep customer accounts current.
Education and Training
High School Diploma: , Expected in 05/1993
Brownfield High School - Brownfield, TX
GPA:

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Resume Overview

School Attended

  • Brownfield High School

Job Titles Held:

  • Sales
  • Cook Helper
  • Delivery Driver

Degrees

  • High School Diploma

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