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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Profile I worked in the military as a logistic troop and supervisor for 12 yr. I was honorably discharged from active duty in 2011.i have also worked at Walmart and tjmaxx as a cashier and customer service. Education Pima Community Jun 2011 ~ Aug 2014 Associates , Logistics Experience Cash acme Nov 2015 ~ Jun 2017 Manufactory I moved form cullman to Talladega had had to stop work at my other job Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Creative manager well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in customer serve. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions. Focused store manager with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid sales background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Customer-oriented job with 14 years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections, persuasively introducing products and implementing pricing strategies.

Skills
  • Customer service
  • Leadership
  • People skills
  • Supervisor
  • Sales
  • Management Training
  • Stocking and replenishing
  • Merchandising expertise
  • Account Reconciliation
  • Problem-solving skills
  • Shipment processing
  • Product promotions
  • Able to persuade others effectively
Work History
Sales, 09/2019 to 12/2019
Api Group CorporationSalt Lake City, UT,
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Maintained organized, presentable merchandise to drive continuous sales
  • Trained and developed new sales team associates in products, selling techniques and company procedures
Sales, 05/2018 to 05/2019
Api Group CorporationDallas, TX,
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Maintained organized, presentable merchandise to drive continuous sales
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Educated customers on promotions to enhance sales
Cashier, 07/2016 to 01/2017
Grady Health SystemCamilla, GA,
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Worked closely with sales manager to solve problems and handle customer concerns.
  • Efficiently processed new orders, completing 100+ daily transactions with remarkable accuracy.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Military Enlisted, 09/1999 to 06/2011
Air ForceCity, STATE,
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chemical gear for battle scenarios
  • Supervised more than $6 million in high-value equipment, maintaining zero loss record over 2yr time frame
  • Trained, scheduled and evaluated 3 employees
  • Made sure to process orders by due date and ensured on-time delivery to customers
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations
  • Organized warehouse space and planned layouts to allow for maximum storage capabilities
  • Briefed commanders and leadership on readiness, equipment status over a 6 month deployments over a 6 yr period basis to enable sound decision making
  • Patrolled designated coverage areas and evaluated terrain for defensive use
  • Drove forklift and trucks operational improvements that resulted in significant savings and improved profit margins
  • Developed standard operating procedures and document workflow for current and future process steps
  • Adhered to established policies, procedures and compliance for satisfactory audit rating
  • Conducted training and change management processes to improve operations
  • Developed and executed plans to monitor standard process adherence
  • Updated quality control standards, methods and procedures to meet compliance requirements
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
Education
Associate of Applied Science: Logistics And Materials Management, Expected in 05/2014
Pima Community College - Tucson, AZ
GPA:

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Resume Overview

School Attended

  • Pima Community College

Job Titles Held:

  • Sales
  • Sales
  • Cashier
  • Military Enlisted

Degrees

  • Associate of Applied Science

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