Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Enthusiastic, and outgoing Customer Service Associate proficient at building positive relationships with new and existing
customers by offering superior customer service. Skilled in establishing rapport with clients. Self-motivated with exceptional
communication and computer capabilities.
Highlights
Exceptional communication skills
Upselling techniques
Quick learner
Merchandising
Credit card processing
Stocking
Strategic sales knowledge
Skilled problem solver
Proficient in cash management
Cash handling accuracy
Banking and financial services background
Organized
Detail-oriented
Excellent multi-tasker
Display design
Flexible schedule
Proficient in MS Office
Experience
Sales, 09/2014 - 08/2015 Api Group Corporation – Houston, TX,
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Answered product questions with up-to-date knowledge of sales and store promotions.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Provided ongoing guest service, including giving fashion advice.
Maintained cleanliness and presentation of stock room and production floor.
Built long-term customer relationships and advised customers on purchases and promotions.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Designed displays to make the store experience interactive, engaging and reassuring.
Learned, referenced and applied product knowledge information.
Replenished supplies, bags and other materials at each cash wrap.
Folded and arranged garments in attractive displays.
Recommended alternative items if product was out of stock.
Laborer/ Housekeeping, 08/2013 - 05/2014 Holiday Inn Club Vacations – TX, State,
Properly labeled and diluted all cleaning solutions.
Supervised the cleaning, maintenance and care of building and grounds.
Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
Spot cleaned furniture and carpet.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Scrubbed, top-coated, buffed and varnished hard floors.
Worked here again in 2015.
Cashier, 10/2011 - 04/2012 Lockheed Martin Corporation – Vergennes, VT,
Answered several calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
Answered product questions with up-to-date knowledge of sales and store promotions.
Cashier/ Food Preperation/ Tanning, 2011 - 06/2011 First United Bank & Trust Co – Sanger, TX,
Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers' needs.
Stocked shelves and supplies and organized displays.
Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices Prepared daily food items, and cooked simple foods and beverages Executed customer transactions, including money, checks and charge accounts.
Created daily and weekly cash reports for accounting management.
Monitored payments due from clients and promptly contacted clients with past due payments.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Coordinated daily cash reconciliation at a high-volume location.
Handled various accounting transactions.
Housekeeping, 04/2012 - Current Self Employed – City, STATE,
Cleaned rooms to the satisfaction of all clients.
Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.
Cleaned and maintained bathrooms and showers and swept and mopped floors.
Traveled to and from work sites in a timely manner.
Dusted furniture, walls, machines and equipment.
Dusted and mopped all hard surfaces.
Gathered and emptied trash and recycling bins.
Polished furniture and metal fixtures.
Managed quality communication, customer support and product representation for each client.
Worked under strict deadlines and responded to service requests and emergency call-outs.
Education
High School Diploma: , Expected in 2006 - Oak Hill High School - Oak Hill, OH GPA: Top 10% of class Graduated with Honors member of National Honor Society treasurer of FCCLA
Top 10% of class
Graduated with Honors
Member of National Honor Society
Treasurer of FCCLA
Skills
cash management, communication skills, computer literate,customer service
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