Sales resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly motivated Parts Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

  • Building Customer Relationships and Loyalty
  • Effective Customer Communication
  • Sales and Promotions
  • Cash Register Operations
  • Product Demonstration
  • Exceeding Customer Expectations
  • Computer Proficiency and Microsoft Office
  • Locating Merchandise
  • Strong Communication and Interpersonal Skills
  • Merchandise Receiving and Handling
  • Merchandise Recommendations
  • POS Inventory System Operation
  • Merchandising and Display
  • Retail Merchandising
  • Positive Customer Engagement
Work History
01/2022 to Current
Sales Five Star Quality Care, Inc. Madison, WI,
    • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
    • Provided positive first impressions to welcome existing, new and potential customers.
    • Helped customers locate products and checked store system for merchandise at other sites.
    • Answered customer questions regarding sizing, accessories and proper care for merchandise.
    • Increased sales by offering advice on purchases and promoting additional products.
    • Tracked stock using company inventory management software.
04/2009 to 02/2019
Shipping/Receiving Dover Corporation Nashville, TN,
  • Received, stored and shipped goods and materials
  • Maximized sales by shipping on time and accurately
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards
  • Unloaded cargo from truck with hand trucks and pallet jacks
  • Loaded products weighing up to 800 pounds onto trailers for delivery
  • Used item Numbers to properly stock warehouse
  • Operated PC and RF-based computer systems with a high level of accuracy
  • Sorted cargo before loading and unloading
  • Divided cargo received by account Number and intended location
  • Swept floors and stored equipment at the end of each shift
  • Adhered to all requirements and regulations for interstate HAZMAT carriers
  • Verified computations against physical count of stock
  • Picked up incoming stock and delivered materials to designated locations
  • Operated forklift and other heavy machinery safely
  • Maintained accurate stock records and schedules
  • Conducted monthly inventories of materials on the work floor
  • Enforced the on-time shipment of products to create exceptional customer experiences
  • Stacked and transported all overstock to storage areas
  • Loaded and unloaded pieces into boxes for shipment
  • Picked products for specific routes according to pick sheets
  • Stocked, staged and transported goods
  • Moved freight, stock and other materials to and from storage and production areas and loading docks
  • Estimated weights, heights and centers of balance to make precise placements
  • Handled high volume paperwork and collaborated with accounting department to resolve invoicing and shipping problems.
03/2011 to 08/2012
Parts Sales Manager Titan Machinery Aberdeen, SD,
  • Established automotive spare parts department from the ground up, including stock management and employee training
  • Boosted sales numbers with proactive account servicing and diligent relationship-building
  • Used effective data analysis and sales strategies to increase profitability and develop a system or organization for projects
  • Serviced accounts on a regular basis to propose new products or services and maximize revenue
  • Consistently hit and exceeded sales goals by 20%
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms
  • Utilized DOS to handle current portfolio and prospective leads
  • Adjusted prices via pre-set schedules, supply management department costs and other factors on a regular basis
  • Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
  • Visited customer locations to determine needs, set up contracts and provide training
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing the servicing of existing customer accounts
  • Addressed problems in a proactive and knowledgeable manner to maintain and enhance client satisfaction
  • Developed and maintained long-term relationships with policyholders and small business entities
  • Introduced higher standards for customer service and increased efficiency by streamlining operations
  • Used effective data analysis and sales strategies to increase profitability and develop a system or organization for projects.
Expected in 2006
Engine Overhauling And Performance Certificate : Automotive:
Alpena Community College - Alpena, MI
Expected in 2002
High School Diploma: Automotive
Alpena High School - Alpena, MI

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Resume Overview

School Attended

  • Alpena Community College
  • Alpena High School

Job Titles Held:

  • Sales
  • Shipping/Receiving
  • Parts Sales Manager


  • Engine Overhauling And Performance Certificate : Automotive
  • High School Diploma

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