Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player.
Highlights
Sales expertise
Telephone Skills
Courteous demeanor
Strong Organizational Skills
Focused on customer satisfaction
Outgoing personality
Time management ability
Skilled multi-tasker
Superb sales professional
Dedicated team player
Experience
01/2014 to CurrentSalesRed Hat Inc. | Myrtle Point, OR, Specialized in jewelry sales, custom-design jewelry and fine Swiss watches. Deliver excellent customer service by greeting and assisting each customer. Organize and locate inventory. Answer customers’ questions and address problems and complaints in person and via phone. Help customers select products that best fit their personal needs. Consult with customers on the latest styles and trends. Communicate information to customers about product quality, value and style.
07/2013 to 01/2014Sales/CashierRoad & Rail Services | Huntsville, AL, Answered phone calls, assessed customer needs and responded to questions. Bagged merchandise by following standard procedures. Issued receipts for purchases and gifts. Unboxed new merchandise. Operated cash register with proficiency. Designed displays to make the store experience interactive and engaging. Displayed the appropriate signage for products and sales promotions. Authorized payment of invoices and return of merchandise. Printed various labels and tags for all merchandise. Provided professional and courteous service at all times.
07/2007 to 05/2009Administrative AssistantComputer Aid | Sparks, MD,
Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled incoming and outgoing correspondence. Created contractor bids and invoices. Properly routed agreements, contracts and invoices through the signature process. Secured all required permit approvals prior to starting projects.
09/2006 to 06/2007BookkeepingEdf Renewables | New York, NY,
Helped CPA firm by making copies, organizing files, created Excel spreadsheets and reports. Processed confidential tax form information. Contributed to team effort by assisting document preparation, reports, and data entry as needed.
2000 to 09/2002Claims ProcessorGulf States Toyota | City, STATE, Entered extended warranty work orders and payment information into company's database. Promptly responded to general inquiries from dealership staff and customer's via phone, e-mail and fax. Identified and resolved system and account issues. Created and distributed monthly reports for all dealerships in the Gulf States region.
1997 to 2000ReceptionistGulf States Toyota | City, STATE, Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Dispersed incoming mail to correct recipients throughout the office.
Received and distributed faxes and mail in a timely manner.
Assisted other departments with data entry and monthly reports.
Education
Expected in 1994 | Lone Star College , Houston , TX GPA:
Expected in 1992 | Westfield High School, Houston , TX GPA:
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