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Sales Resume Example

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SALES
Summary

A position in a results-oriented company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement.

Skills
  • Relationship selling
  • Organization brand promotions
  • Merchandising knowledge
  • Dispute mediation
  • Excellent communication skills
  • Verbal/written communication
  • Team player mentality
  • Sales development
  • Cost estimation and budgeting
  • Project documentation
  • Best practices and standards
  • Information security
  • MS Office
  • Administrative support
  • Customer service
Experience
Insurance ConsultantDivine Insurance | Irving, TX | Nov 2020-Current
  • Served as primary liaison for clients, political stakeholders, providers and public policy associations, lobbyists and partners.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Navigated health information exchange systems to preempt and identify patient needs.
  • Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
  • Delivered thorough and accurate documentation to create detailed additions to patient's electronic health record.
SalesTanmai Jewellers | Dallas, TX | Apr 2020-Oct 2021
  • Grew customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Helped average of 10 customers per day by responding to inquiries and locating products.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Increased number of return customers by 20% through effective problem solving and conflict resolution.
Recruitment SpecialistTechorbit Inc. | Dallas, TX | Mar 2019-Apr 2020
  • Contacted all job applicants to inform them of their application status.
  • Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Managed 10 employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
  • Supported human resources, controlling resume flow within applicant tracking system.
Insurance SpecialistHawksbay Insurance | Dallas, TX | Aug 2018-Mar 2019
  • Investigated and compared insurance policies, including fire, homeowners, personal line, liability and commercial coverage.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
  • Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
  • Collaborated with carriers to resolve discrepancies in insurance payments.
Windows System EngineerIBM | New Delhi, New Delhi | Oct 2013-Jun 2017
  • Provided exemplary helpdesk service and support to assist customers.
  • Planned, implemented and integrated updated system-oriented projects.
  • Handled troubleshooting tasks for Local Area Networks, Wide Area Networks and voice systems to reduce network connectivity problems.
  • Led cross-functional teams in systems integration projects.
  • Designed and delivered mission-critical infrastructure to maintain consistent availability and performance.
  • Provided status updates to keep upper management informed and to reach goals.
  • Created agendas and communication materials for team meetings.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
Education and Training
Bachelor of Science: Electronics And Communications EngineeringDrK N Modi Institute of Engineering And Technology | | Noida, UP | July 2012
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Resume Overview

Companies Worked For:

  • Divine Insurance
  • Tanmai Jewellers
  • Techorbit Inc.
  • Hawksbay Insurance
  • IBM

School Attended

  • DrK N Modi Institute of Engineering And Technology

Job Titles Held:

  • Insurance Consultant
  • Sales
  • Recruitment Specialist
  • Insurance Specialist
  • Windows System Engineer

Degrees

  • Bachelor of Science : Electronics And Communications Engineering

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