LiveCareer-Resume

sales resume example with 16 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales lifecycles, overseeing efforts of teams across high-traffic retail environments.

Skills
  • Merchandising expertise
  • Stocking and replenishing
  • Point of sale knowledge
  • Shipment processing
  • Relationship building
  • Professional demeanor
  • Excellent people skills
  • Adapt to diverse groups
  • Flexible schedule
  • Cash register operation
  • Problem-solving skills
  • Multi-tasking strength
  • Communication skills
  • Cash handling
  • Exceptional customer service
Work History
Sales, 06/2017 to Current
The Luxottica GroupCentral Valley, NY,
  • Maintained records related to sales, returns and inventory availability
  • Maintained organized, presentable merchandise to drive continuous sales
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Engaged with customers to effectively build rapport and lasting relationships
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Responded to customer requests for products, services and company information
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Protected purchase items with proper bagging and wrapping to prevent damage
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Provided superior and individualized customer service
  • Kept detailed records of sales and contracts
  • Followed confidentially regulations to maintain privacy
  • Updated records with new information
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
  • Processed correspondence, including post office pick-ups, sorting and distribution to appropriate parties
Caregiver, 11/2009 to Current
Caregivers At HomeChattanooga, TN,
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Created and implemented diverse educational strategies to boost development
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
  • Monitored entrances and exits to maintain safety and organized environments
  • Enforced rules and managed behavior through developmentally appropriate discipline
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts
Customer Service Agent, 02/2007 to 11/2009
VerizonOklahoma City, OK,
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants
  • Processed payments from defendants to secure bonds
  • Assessed defendants' background and financial ability to repay bail bonds
  • Accepted and processed account payments
  • Obtained scanned records and uploaded into database
  • Evaluated source documents to locate information needed for each data entry field
  • Added documents to file records and created new records to support filing needs
  • Corrected any data entry error to prevent later issues such as duplication or data degradation
  • Responded to customer requests for products, services and company information
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Promptly answered multi-line phone system and greeted callers enthusiastically
Customer Service Representative, 06/2004 to 03/2006
Repay Holdings CorporationAtlanta, GA,
  • Responded to customer requests for products, services and company information
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Cultivated customer loyalty, promoted repeat customers and improved sales
  • Educated customers on promotions to enhance sales
  • Regularly exceeded daily sales and product add-on quotas
  • Recommended products to customers, thoroughly explaining details
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked prices for customers and processed items sold by scanning barcodes
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Counted cash in register drawer at beginning and end of shift
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Resolved customer complaints and maintained clean and tidy checkout area
Education
High School Diploma: , Expected in 05/2006 to Pasadena Memorial High School - Pasadena, TX
GPA:
: High School Teaching, Expected in to Lonestar College - Humble, TX,
GPA:

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Resume Overview

School Attended

  • Pasadena Memorial High School
  • Lonestar College

Job Titles Held:

  • Sales
  • Caregiver
  • Customer Service Agent
  • Customer Service Representative

Degrees

  • High School Diploma
  • Some College (No Degree)

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