Pursuing a new position the understanding of the company standards is always my priority in order to perform all the tasks in a professional maner and contribute to the success and proficiency of the bussines. Also enthusiastic to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of proposed tasks and training , attention to details makes me succeed in a short amount of time. Motivated to learn, grow and always exceed the standards .
Skills
Customer Service
Lidership
Interpersonal skills
Leadership
Problem-solving
Active listening
Disciplined
Safety standards
Logistics functions
Equipment loading
Loading & shipping schedules
Cost control and tracking
Shipment coordination
Safety regulations implementation
Budget control
Property and Casualty Insurance License
Health & Life Insurance Knowledge
Computer Skills: Microsoft, websites
Work History
Safety Specialist, 03/2021 - Current Fedex – Syracuse, NY,
Examined photographs and surveillance and any other documents relating to claims.
Negotiated with claimants to settle claims.
Documented all findings in concise reports.
Documented vehicle damage and submitted photographs and in-depth reports to claims department for effective processing.
Exceeded goals through effective task prioritization and great work ethic.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Streamlined processing procedures for various financial and employee documents to improve traceability.
Verified accuracy of business records by consistently updating customer information.
Executed record filing system to improve document organization and management.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Maintained staff directory and company policy handbook for human resources department.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
US ARMY Reserve Phone#:7193666032 , 03/2020 - Current Long John Silvers – New Braunfels, TX,
Controlling and trucking all the drivers information, expenses and updates Preparing bills and paychecks.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
Managed filing systems for electronic and hard copy documents to keep organized records.
Established and updated work schedules to account for changing staff levels and expected workloads.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
P&C Insurance Agent Phone#: (309) 310-4308, 05/2016 - 04/2018 State Farm Mutual Automobile Insurance Company – City, STATE,
Working with people helping them to achieve the right information and choose the best insurance for their needs Insurance Agent.
Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Presented financial well-being education to groups of people to cultivate new business and increase financial knowledge of customer base.
Determined client needs and financial situations by listening and scheduling fact-finding appointments.
Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Maintained high standards of customer service by building relationships with clients.
Shift Manager, 07/2015 - 09/2017 MOD PIzza – City, STATE,
Kept employees operating productively and working on task to meet business and customer needs.
Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
Managed schedules, accepted time off requests and found coverage for short shifts.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma: , Expected in - Lucian Blaga - Moldova, GPA:
Bachelor of Design And Printings Technologies : Printing technology, Expected in 06/2011 - Technical University Of Mdova - Moldova, GPA:
Certifications
Active P&C Insurance License
Certificate of Graduation the Army Transportation School Corps under the United States Army regimental System
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