Have extensive background in safety and quality standards, sales and marketing, and business management. Proven ability to negotiate service contracts, develop and maintain customer relationships, and manage company accounts. Consistent record of short and long term strategic planning to further company goals and expand client base. Key Skills Safety Training Programs Employee Safety Measures Regulatory Compliance JHCO, DHEC, OSHA, ISO Loss Prevention Inventory Control Documentation / Record keeping Flexible Team Player Exceptional Communicator Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors. Versatile Manager focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven environments.
Skills
Process improvement
Strategic planning
Customer relations
Contract management
Methodologies and deployment
Quality control
Inventory control
Customer-oriented
Flexible thinker
Complex problem solving
Customer needs assessment
Project management
Recruitment and talent development
Multi-operations management
Personnel management
New product introductions
Multi-site operations expert
Talented multi-tasker
High-profile presentations
Visionary
Results-oriented
Work History
Safety Manager10/2011
to 06/2013 JM Steel Corporation – Huger,
SC
Identify and anticipate safety and health concerns and hazards by surveying environmental, operational, and occupational conditions and render opinions on new procedures and recommend preventative programs.
Develop safety campaigns, safety systems, policies, and procedures, and train management and employees on rules and regulations.
Conduct safety inspections and investigate violations to ensure safety procedures are being followed and counsel managers and employees accordingly.
Maintain worker training schedules and complete all required regulatory documentation.
Educate workers on potential safety hazards and accident prevention.
Safety & Quality Supervisor02/2011
to 10/2011 JM Steel Corporation – Huger,
SC
Conducted internal audits of the plant in accordance with ISO and OSHA standards.
Maintained and controlled online document sharing for facility.
Verified work orders for completeness and accuracy.
Analyzed and participated in Management Based Safety process.
Maintained and updated calibration records for equipment.
Monitored and followed up on non-conforming materials.
Tracked and recorded all unscheduled downtime.
Account Manager05/2008
to 07/2010 Pye Barker Fire & Safety Inc – North Charleston,
SC
Recruited to circulate through company service lines to study service and product offerings and market them to a wide range of companies in the greater Charleston metro area.
Facilitated service contract agreements to retain existing client base and operated as a point person for all client needs.
Identified client needs and recommended products and services to help them achieve compliance with city and state fire safety regulations.
Coordinated service and installation for existing customers.
Implemented short and long-term strategic planning to achieve company sales goals and grow client base.
Analyzed contract performance for bids, budgets and forecasts.
Created market and customer-specific marketing solutions for managed brands.
Sales Representative03/2006
to 05/2008 Hiller Systems Inc – North Charleston,
SC
Marketed company service and product offerings to potential customers in the greater Charleston metro area.
Personally inspected customer facilities to best gauge the needs of the client in order to make them compliant with policies and requirements set forth by regulatory agencies.
Educated clients on current fire safety laws and regulations.
Prepared sales quotations for potential and existing clients and negotiated service agreements.
Maintained regular contact with clients to ensure their needs were being met and to address any issues or concerns.
Coordinated upper management's market visits and key account calls.
Maintained up-to-date account distribution information.
Developed metrics and measured success in order to further penetrate the marketplace.
Fire and Life Safety Technician10/2003
to 03/2006 Koorsen Fire and Security – North Charleston,
SC
Provided exceptional service to client accounts.
Inspected, installed, and maintained fire and life safety equipment according to current regulations set forth by the State of South Carolina.
Maintained, enhanced, and expanded existing service route.
Conducted safety training classes for employees of companies in the greater Charleston metro area.
Fire and Life Safety Coordinator12/2002
to 10/2003 Roper St. Francis Healthcare – Charleston,
SC
Conducted monthly and annual inspections of all fire and life safety equipment and medical equipment at all RSFH facilities.
Performed monthly and annual safety evaluations of facilities and reported to Safety Officer, Director of Risk Management, and Director of Engineering the level of employee understanding and compliance with safety protocols at each facility.
Coordinated and oversaw monthly fire alarm drills to ensure proper functioning of alarm system and to facilitate employee understanding of proper fire /bomb /emergency procedures.
Developed and managed the hospital's Material Safety Data Sheet program.
Conducted new hire safety orientation.
Education
Bachelor of Arts: SociologyAugust 1996 – June 1999Coker College-
Hartsville,
SC
National Dean's List, 1997
National Dean's List, 1998
Academic All-American, 1998
Bachelor of Arts: PsychologyJanuary 2010 - August 2011Webster University-
Charleston,
SC
3.9 GPA
Dean's List, 2010
Dean's List, 2011
Skills
auditing, calibration, client, clients, documentation, forth, ISO, Director, market, materials, Microsoft Excel, Microsoft Power Point, Windows, Microsoft Word, policies, protocols, Risk Management, Safety, sales, strategic planning
